Job Description

Responsibilities:

• Engagement with stakeholders to understand business problems, needs and translate those into detailed business and/or functional requirements that include process, data, people and workflow specifications
• Analyse and understand the end-to-end flow of the payments system architecture and consider all touchpoints and impacts when analysing new business requirements or changes to existing business requirements.
• Apply business analysis best-practices, consistent with the BABOK principles and standards
• Identify and promote optimisation, re-use and standardisation opportunities within Platforms
• Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve positive outcomes
• Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders’ requirements are delivered
• Engage and collaborate with the vendor on suitable solutions for incidents, production issues or new requirements.
• Assist with query and complaint management in a timeous manner.
• Coordinate and participate in the test effort to ensure that the delivered solution meets agreed business requirements and functional/process specifications
• Ensure all the business requirements, evaluations and recommendations of business solutions, assessments and feasibility analysis are documented.
• Assist the PM or Platform Lead by advising, investigating, estimating, and calculating costs, timelines, resources and plans approval of the project stage business cases
• Ability to extract data and perform data analysis
• Facilitate workshops in conjunction with the PM in order to obtain business user requirements
• Assist the PM or Platform Lead to generate weekly/monthly or adhoc status reports, using input from project teams for reporting to Project Sponsor.
• Perform root cause analysis with stakeholders, conduct interviews or workshops to further evaluate and identify solutions to meet business requirements.
  

Competencies:

•  Analysis and attention to detail
• Conceptual/Big picture thinking
• Problem solving
• Customer Service Orientation
• Influencing & impact (incl. negotiation)
• Knowledge sharing
• Process and technological competence

Experience Required:

• Expert knowledge of SWIFT MT/FIN messages and processes
• ISO20022 knowledge
• Understanding of the FIN/MT to ISO20022 translation mapping
• Expert knowledge and experience in SWIFT gpi services
• Knowledge of TIBCO integration services
• Understanding the various Payment market infrastructures, for e.g., , CBPR, SADC RTGS(SIRESS)
• Work experience within Payment’s domain (processing, clearing, Swift)
• Knowledge of cross-border payments regulations

Qualifications:

A bachelor’s degree in computer science, Information Systems/Technology, Mathematics, Engineering or related discipline is required, or equivalent work experience    

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Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.