Position Summary 

The ISO Transportation Manager is responsible for all transportation related activities of an ISO Depot, including promoting business growth and customer satisfaction. 

Duties and Responsibilities:  

• Supervise Driver Managers including ensuring accurate and efficient dispatching and load planning. 

• Develop positive relationships with customers including coordinating activities, resolving issues, and soliciting work. 

• Monitor and train staff for consistent and efficient processes including proper dispatching.   

• Coordinate as needed with yard, shop, and wash leadership to ensure timely and efficient execution of activities to meet customer needs. 

• Ensure chassis and tractors are kept current with servicing and inspections.    

• Recruiting, hiring, termination of drivers and terminal staff. 

• Manage dispatch to identify resource needs and training and development needs are met 

• Enforce and practice all safety rules of the Company and all government agencies, including but not limited to DOT and OSHA 

• Ensure both internal and external customers are treated with courtesy, discretion, and sound judgement 

• Communicate with Sales department where appropriate including potential new customer opportunities. 

• Other duties as assigned by Depot Manager   

Job Requirements 

Education and Experience:  

• High school diploma or GED required 

• Minimum of 5 years relevant experience  

• Staff supervision experience 

• Familiarity with DOT and OSHA regulations 

• Experience managing a location of similar scope 

• Willingness to work a flexible schedule 

 Essential Qualifications:     

• Proven ability to motivate, develop, and mentor staff in order to optimize their performance 

• Strong organizational and analytical skills  

• Solid communication skills and attention to detail 

• Ability to work effectively with all levels of the organization 

• Ability to be flexible and adapt to change 

• Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion 

• Demonstrate a positive, proactive and motivated attitude  

• Proven focus on continuous improvement in the workplace  

• Ability to adapt to change in a fast-paced organization 

• Proven problem solver, anticipates challenges and is both responsive and resourceful 

• Must be able to work weekends and Holidays as needed 

• Be on call as required 

Language Skills:

• Ability to read, write and speak English proficiently 

Physical Demands:

• Must be able to enter shop and tank wash environments (with proper safety gear) as needed to facilitate communications with those functions 

• Must be able to walk around the terminal facilities to facilitate security inspections and communicate with drivers or other visitors as needed 

• Long periods of sitting in front of a computer screen may be required 

• Occasionally required to stand, reach, bend and lift up to 25 pounds  

• Ability to operate in a constant state of alertness and safe manner 

Work Environment:   

• The position typically operates in a standard office environment. 

• This position routinely uses office equipment such as computers, phones, photocopiers.