IRT Systems Project Manager

We are seeking an experienced IRT Systems Project Manager to lead the design, implementation, and delivery of Interactive Response Technology (IRT) solutions supporting global clinical trials.

In this highly consultative role, you will partner with pharmaceutical and biotechnology clients to translate complex clinical study protocols into effective IRT system designs that ensure patients receive the correct study treatment throughout the trial. You will act as a trusted advisor to clients, providing expert guidance on system strategy, study configuration, and best practices while managing projects through the full lifecycle from design to go-live.

This role combines technical IRT expertise, client consultation, and project leadership, offering the opportunity to work across a diverse portfolio of clinical research studies.

Key Responsibilities

IRT System Design & Client Consultation

• Review and analyse clinical study protocols to understand study objectives and system requirements.
• Partner with clients to design IRT solutions that align with protocol requirements and operational goals.
• Provide strategic guidance and recommendations on optimal system design and study setup.
• Author and maintain detailed user requirements and design documentation.
• Collaborate with clients and internal stakeholders to review, refine, and approve system requirements.

Project Management & Delivery

• Lead the end-to-end delivery of assigned IRT studies, ensuring project milestones and timelines are achieved.
• Manage study implementation activities to support successful study launch ahead of First Patient In (FPI).
• Monitor project scope, identify potential risks, and manage change requests and budget impacts where required.
• Coordinate cross-functional teams to ensure successful execution of project deliverables.
• Conduct system quality reviews and support client demonstrations throughout the project lifecycle.

User Acceptance Testing (UAT)

• Coordinate and support internal and client-facing User Acceptance Testing activities.
• Work closely with technical and validation teams to ensure systems meet study requirements.
• Guide clients through the UAT process and provide expert support in resolving questions and issues.
• Ensure testing outcomes are accurately documented and implemented before production release.

Leadership & Continuous Improvement

• Serve as a subject matter expert (SME) for IRT system design and implementation.
• Contribute to process improvement initiatives, standards development, and lessons learned activities.
• Support protocol amendment activities and system enhancements throughout the study lifecycle.
• Deliver comprehensive study handovers and training to operational teams.
• Mentor junior team members and contribute to technical training programmes.
• Support client meetings, bid defence presentations, quarterly business reviews, and audit activities as required.

Qualifications & Experience

Required

• Bachelor's degree or equivalent combination of education, training, and experience.
• Several years of experience in clinical research, clinical technology, project management, or a related field.
• Hands-on experience delivering and managing Interactive Response Technology (IRT) solutions.
• Strong understanding of clinical trial operations, patient randomisation, and clinical supply management processes.
• Experience working directly with sponsors, CROs, or other external stakeholders.
• Proven ability to interpret clinical protocols and translate requirements into effective system solutions.

Skills & Competencies

• Strong client-facing consulting and relationship management skills.
• Excellent project planning, organisation, and prioritisation abilities.
• Exceptional written and verbal communication skills.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• High attention to detail and commitment to delivering quality outcomes.
• Collaborative team player with the ability to work independently.
• Proficiency with Microsoft Office and other business applications.

Why Join Us?

As an IRT Systems Project Manager, you will play a critical role in the successful execution of clinical trials that help bring innovative therapies to patients around the world. You will work closely with leading pharmaceutical and biotechnology companies, collaborate with global experts, and contribute to the delivery of technologies that support life-changing research.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.