Who we are looking for

We are looking for an exceptional individual to become our Client Manager within the AOPM (Asset Owner Private Market) business unit of State Street servicing our APAC client. The Client Manager interacts with all levels of professionals both internally & externally. Therefore, exceptional interpersonal and communication skills are required. Candidates must demonstrate initiative, be able to perform well under pressure and simultaneously handle multiple assignments. AOPM business provides document management, cash management, valuation, look through and transparency services, as well as performance & analytics reporting in addition to day-to-day accounting and administration service, in alternative investments space. Experience in any or all of the above areas is preferred.

Why this role is important to us

The team you will be joining is a part of Specialized Services and Investment Analytics (SSIA).  Our offering is a recognized industry-leading provider of analytics, portfolio valuation, fund administration and risk services on private equity portfolio. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As a Client Service Manager (AOPM), you'll be:

• Primary client touch point for State Street Private Market Solution on the assigned client
• Manage client expectations with both designated client contacts and their vendors.
• Manage internal workflow to ensure our client request and service level agreement are met, and play a governance role on client deliverables.
• Review and/or prepare of various client related correspondence.
• Maintain working relationship with all client contacts, including investment professionals, investors, auditors, lawyers and banking personnel.
• Participate in special client or internal projects as required.
• Lead and represent business area as a domain expert to provide sales support (e.g. client presentation) , client discussion and prospect client matters.

Education & Preferred Qualifications

• Candidate must have a college degree (business, mathematics, finance or economics preferred, accounting concentration a plus) and at least 3-5 years of experience, including 1 to 3 years of independent accounting / P&A / financial reporting experience is required.
• Client service experience with institutional clients is preferable.
• Experience in the private equity/real estate industry is preferable.
• Strong interpersonal skills, positive, can-do attitude, meticulous are essential.
• Strong computer skills are required, especially Microsoft Office, particularly MS Excel.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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