Role Overview

Astreya is hiring an Inventory Technician II to run day-to-day IT asset and hardware logistics onsite for an enterprise technology client. You'll own hardware deployment, returns, receiving, and inventory accuracy for the site, working alongside an Inventory Analyst and coordinating with client teams in other offices.

This role is the front line of the end-user hardware experience: getting the right equipment to the right people, tracking every asset, and keeping inventory audit-ready.

Key Responsibilities

Hardware Deployment & Service Requests

• Fulfill hardware and accessory requests: new hire setups, replacements, exchanges, swaps, upgrades, and refreshes
• Prepare, image/stage, and deploy devices to end users; support behind-the-scenes user setup
• Manage accessory stock and support conference room equipment upkeep

Receiving & Incoming Inspection

• Receive supplier shipments and reconcile against POs and proof of delivery
• Inspect, grade, and tag incoming assets; set status (Ready to Deploy – New/Used, Pending Wipe, Pending Repair, Out for Repair, Pending Disposal)
• Log damaged or incorrect deliveries and coordinate RMAs back to suppliers

Returns, Recovery & Chain of Custody

• Process hardware returns and offboarding recoveries; track assets awaiting return
• Follow litigation hold procedures, including quarantine and chain-of-custody documentation
• Route devices for data wipe, repair, redeployment, or disposal

Inventory Control

• Maintain accurate records in the asset management system (asset tag, serial, status, location)
• Perform cycle counts and support inventory audits; investigate and resolve variances
• Execute and help improve playbooks for tagging, receiving, returns, and counts

Shipping & Vendor Coordination

• Pack and ship hardware to remote employees and other offices; track shipments
• Coordinate with 3PLs, VARs, and suppliers on order status, deliveries, and escalations
• Partner with client inventory contacts at other sites to balance stock

Reporting

• Provide data for daily, weekly, and monthly reports: deployments, returns, supplier receipts, exceptions, and inventory health

Qualifications

Required

• 2+ years in IT asset management, inventory control, IT logistics, or hardware deployment
• Hands-on experience with macOS and/or Windows device setup and end-user hardware
• Working knowledge of asset tracking/ITSM tools (e.g., ServiceNow, Jira, Snipe-IT, or similar)
• Proficiency with Google Sheets or Excel for tracking and reporting
• High accuracy and attention to detail with serialized assets
• Clear, customer-focused communication with end users and vendors
• Ability to lift up to 50 lbs and stand or walk for extended periods

Preferred

• Experience with receiving, cycle counts, and inventory audits in a corporate IT environment
• Familiarity with 3PL/VAR coordination (e.g., CDW, SHI) and shipment tracking
• Exposure to chain-of-custody, litigation hold, or data sanitization processes
• Experience in a SOC 2 or similarly controlled environment
• CompTIA A+ or Apple/Jamf certification

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law