SUMMARY OF THE ROLE

Provide proactive administrative and office support to ensure efficient business operations. Serve as a key point of contact for internal and external stakeholders. Coordinate daily activities and facilitate effective communication across the organization. Handle confidential information with professionalism and discretion. Contribute to operational excellence by supporting business priorities and streamlining administrative processes. This position is reporting to Production Planner and Inventory Control Supervisor.

Responsibilities:

• Coordinate communication and information flow between the supervisor, internal departments, and external stakeholders.
• Manage incoming calls, correspondence, and visitors, addressing routine inquiries and ensuring timely follow-up.
• Maintain and organize records, files, and correspondence, ensuring accurate documentation and tracking of pending actions.
• Prepare, draft, and format correspondence, memoranda, reports, presentations, and other business documents.
• Collect, compile, analyze, and summarize data to support reporting and decision-making requirements.
• Utilize office technology and software applications to develop complex documents, spreadsheets, and presentations.
• Support the efficient operation of the supervisor's office by monitoring workflow, expediting tasks, coordinating follow-up actions, and providing guidance to administrative support staff when required.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Job Requirements:

Required:

• Bachelor Degree from Business Administration, Accounting or equivalent
• Experience 3 to 5 years as Customer Service, Sales administration, Order Processing or equivalent would be advantages
• Good command of English, Bahasa Indonesia and/ or Mandarin/ Chinese dialect would be advantageous
• Software Skills: Proficient in Microsoft Office (Excel, Word) and familiar with CRM or ERP tools (e.g: SAP/ ORACLE/ IFS)
• Strong multi-tasking skills with great attention to detail/ meticulous
• Hands-on, Analytical and problem-solving skill

Preferred:

• Having experience in Building Material Industry or Manufacturing with ERP system processing
• Excellent in input data, data processing, Microsoft Office
• Meticulous and attention to detail
• Domicile and able to work at Bekasi, MM2100 Cibitung

What we offer:

• Competitive compensation and benefits.
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
• Career development opportunities across multiple disciplines and geographies.
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.
• A supportive and inclusive company culture where you can be your authentic self.
• A focus on having fun together through team buildings and social activities.

POSITION INFORMATION

Company:

PT. Jotun Indonesia

Contract Type:

Regular

Time Type:

Full time

CLOSING DATE (dd.mm.yyyy):

22.10.2026

WHO WE ARE

Seeing a prominent market in South East Asia (SEAP), Jotun opened its first factory in Thailand in 1968. Rapid economic development in the region led to new companies and factories in countries such as Singapore, Malaysia, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Australia. Jotun SEAP has been awarded a Korn Ferry Engaged Performance Award for year 2019, in recognition of achieving a best-in-class level of “Enablement”. We are proud to have an incredibly diversified region with more than 2,000 employees that come from different nationality and background, working together in delivering profitable growth. Throughout our history, we have focused in providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

Jotun Indonesia, established in 1996, is a leading player in the Paints and Coatings industry in the country. The company operates in 4 segments – Decorative Paints; and Performance Coatings comprising of Marine, Protective and Powder Coatings and is the market leader in all 3 segments of Performance Coatings. Jotun Indonesia operates two production facilities – one for wet paints in Cibitung and the other for powder coatings in Legok. High service standards to customers including dealers are maintained through a Distribution Hub in Jakarta, supported by a network of warehouses around the country. We pride ourselves, not only for providing a safe and positive work environment to all our staff, but also for utilising the best technologies to ensure high and consistent quality of products to our customers. Jotun Indonesia is well placed to continue its healthy and balanced growth in the country in the years to come.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.  

If you think that this role is what you could be doing next, apply now!