Job Description – International Sales Manager

Position: International Sales Manager
Department: Sales / Business Development
Location: Gurgaon
Reporting To: Offline Sales Head

Role Purpose

The International Sales Manager will be responsible for driving business growth across international markets by identifying new opportunities, developing strategic partnerships, managing key accounts, and achieving revenue targets.

The role requires strong market development, relationship management, commercial negotiation, and sales execution skills, with the ability to work across different geographies, cultures, and time zones.

Key Responsibilities

• Develop and execute international sales strategies aligned with overall business goals.
• Identify and evaluate new markets, customer segments, channel partners, and business opportunities across target geographies.
• Generate qualified leads through networking, referrals, digital channels, industry events, partnerships, and outbound outreach.
• Build and manage a strong international sales pipeline from prospecting through negotiation and closure.
• Achieve monthly, quarterly, and annual international revenue targets.
• Develop relationships with international customers, distributors, partners, institutions, and key decision-makers.
• Lead sales discussions, product/service presentations, commercial negotiations, proposals, and contract closure.
• Prepare market-entry plans based on competitor analysis, pricing, customer needs, and local market dynamics.
• Work closely with marketing, operations, finance, product, and customer-success teams to ensure smooth onboarding and service delivery.
• Manage existing international accounts and identify opportunities for repeat business, cross-selling, and account expansion.
• Track leads, opportunities, conversion rates, revenue, and sales forecasts through CRM and regular MIS reporting.
• Monitor competitor activities, pricing trends, regulatory changes, and market developments in assigned geographies.
• Support participation in international exhibitions, conferences, roadshows, webinars, and business-development events.
• Coordinate across time zones and ensure timely communication with international prospects and customers.
• Ensure accurate documentation, commercial terms, and coordination related to international contracts and payments.
• Provide regular sales performance reports, market insights, and business recommendations to senior management.

Key Performance Indicators

• International revenue achieved
• New business generated
• Number of qualified leads and opportunities
• Lead-to-customer conversion rate
• Number of new international accounts / partnerships
• Sales pipeline value
• Average deal size
• Customer retention and repeat business
• Market expansion into new geographies
• Sales forecast accuracy
• Collection / payment realization
• CRM and reporting discipline

Candidate Profile

Experience: 5–10+ years of experience in international sales, business development, exports, global account management, or international market expansion.

Education: MBA / PGDM in Sales, Marketing, International Business, or a relevant discipline preferred.

Required Skills

• International business development
• B2B sales and consultative selling
• New-market development
• Key account managementLead generation and pipeline management
• Commercial negotiation
• Proposal and contract management
• Strong presentation and communication skills
• Market research and competitor analysis
• CRM and sales reporting
• Revenue forecasting
• Stakeholder management
• Ability to work across international time zones
• Strong business acumen and negotiation ability
  
  Preferred Experience
• Preference may be given to candidates with experience in:
• Healthcare / hospitals / medical services
• International patient business
• Medical tourism
• Healthcare partnerships
• B2B institutional sales
• International healthcare markets
• GCC, Africa, South Asia, Europe, or other relevant international geographies
• Ideal Candidate
• The ideal candidate will be a commercially driven and relationship-oriented sales professional who can independently develop international markets, build a strong pipeline, close high-value opportunities, and establish long-term business partnerships.
• The individual should be comfortable working in a fast-paced environment, managing multiple markets simultaneously, and converting strategic opportunities into measurable revenue growth.