This Interim Assignment Coordinator position coordinates the processing of resident student housing applications and license agreements. Assign rooms and roommates to resident students. Provide administrative support to University off-campus leased and owned properties and supervise student employees as assigned.

Position Specific Accountabilities

Assign students to apartments, residence halls, and off-campus houses. Work with Admissions, Athletics, Disabled Student Services and other University departments as necessary to place special needs students.

 

Utilize StarRez and Smartsheet software to administer assignment processes, manage forms, create and monitor communication proofs, message students, and manage projects.

Produce and disseminate all information pertaining to University housing, including: application, license agreement, cost sheet and general information.

 

Process housing requests for new and returning students according to established criteria.

 

Serve as primary contact for parents and students concerning assignments, room changes and related issues. Share information with relevant staff to create a network of support for students.

 

Maintain housing student data. Provide information necessary for billings, mailings, confirmations, rosters and charts. Keep accurate information moving between the Housing office and Student Accounts

 

Create and manage production of StarRez reports and statistics, including occupancy reports and resident rosters. Anticipate needs for new reports and dashboards for the team.

 

Compose appropriate responses to daily correspondence regarding assignments and occupancy questions and assist with Front Office operations when needed.

 

Process requests for room changes. Gather information, meet with students, explain options, and make assignment changes in StarRez in a timely manner.

 

Coordinate placement and assignment of new students and room selection processes for returning students. Participate in room assignment audit processes for errors and inconsistencies

Assist with maintaining the Housing website as it pertains to operations and programs, including the off-campus housing website, ensuring accurate and timely information.

Perform other duties as assigned or requested.

 

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university.  Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.  Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

 

• Typically a high school diploma or its equivalent supplemented by coursework or on-the-job training. A Bachelor’s in business administration or related field is preferred.  Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.

 

• At least 3 years of progressively responsible administrative and general office experience, preferably in a higher education environment.

 

• Exemplary communication skills (both written and oral) evidenced by background in preparing correspondence, publications, and comprehensive reports incorporating complex, highly technical information.

 

• Ability to work effectively with all levels of the University community including students, parents, faculty, and staff.

 

• Demonstrated computer competency in the use of word processing, spreadsheet, presentation, database and desktop publishing software and student information systems. Familiarity with housing assignments software (i.e. StarRez) and Smartsheet preferred.

 

• Ability to manage large volumes of requests and prioritize workload.

• Ability to compose correspondence and other written materials independently.  Work effectively with a diverse population of students, parents, faculty, and staff. 

Staff Term (Fixed Term)

Salary range

$24.09 - $30.09 Salary commensurate with education and experience.

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

 

Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at hr@lmu.edu or by phone at (310) 338-2723. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources.

 

When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process.

 

LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.