Key Responsibilities:

• Verifies and documents participation status with all insurances and umbrellas.
• Take calls to follow up on specific issues or requests with insurance and umbrellas.
• Perform related duties as assigned, within your scope of practice.
• Assist with client communication, including scheduling meetings, preparing materials, and following up on action items
• Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager
• Coordinate project timelines and deliverables for external clients to maintain progress within their given process
• Prepare paperwork (contract applications and letter requests) for assigned accounts
• Handle routine client inquiries and escalate complex issues appropriately

Requirements

• 2+ years of dental insurance verification preferred
• Experience working with US dental insurance companies
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite and G-Suite
• Excellent organizational abilities and attention to detail
• Ability to multitask and work in a fast-paced environment
• Professional demeanor and client-focused mindset
• Background in project management or customer service is highly valued, as these are excellent transferable skills for the role

Benefits

• HMO with 1 free dependent upon hire (with Dental coverage)
• Life Insurance
• 20% Night Differential
• 20 PTO credits annually
• Great Company Culture
• Career Growth and Learning
• Night Shift
• Work from home
• Applicants from anywhere in the Philippines are welcome to apply!