As Customer lifecycle Manager, you will be part of the MSFT DIS Global Sales team that leads the Acquire and Grow motion of support contracts and identifies up-sell opportunities from our established customer base & will be responsible for achieving sales revenue targets through outbound outreach to leads, pitching the value proposition of our products to increase business adoption, and maintaining and growing those clients

Customer-facing role executes the engagement and drives partner hand-off
Main point of contact for Microsoft's customers, leading the initial lead and opportunity conversion phases of the sales process including overcoming objections and negotiating success before handing over to Microsoft Partner to quote, close and transact. Engage across industries to determine customer needs and opportunities for Microsoft cloud technologies.

• Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business 

• Relevant experience in technology and technology sales
• Has Metrix based sales experience with emphasis on performance, quota attainment and promotions
• Demonstrate speed, agility, critical-thinking, and problem-solving skills with an ability to ramp up quickly
• Proactively communicate to clients on progress and proactively identify areas where clients can improve on how they use our solutions
• Minimum of 1 year of sales/ inside sales and experience working with SMB level customers preferred
• IT environment experience preferred
• Bachelor's degree preferred 

Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience.
Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists.

Turn prospects and qualified leads into opportunities and revenue pipeline e.g., BANT (budget, authority, need and timeline).

Exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions.

• Keen interest in sales and marketing
• Prior Inside sales/Sales experience required
• Consultative, with strong listening skills
• Self-driven with attention to detail and follow-through
• Excellent communication skills: verbal, written, listening skills
• Adaptable and can execute quickly on changing program requirements with flawless execution

• 0.5 years Proven inside sales/Sales experience
• Catch inbound and net new qualified leads
• Sales aptitude: exhibiting ability to empathize with customer and meet targets
• Exceptional interpersonal, written and presentation skills.
• Track record of over-achieving quota
• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Strong listening and presentation skills
• Fluent verbal and written communication skills in English and language of territory being covered
• Highly proficient computer skills including MS Office and Salesforce

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.