Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

The Senior Infrastructure Engineer will provide technical leadership for the enterprise Snowflake platform, with responsibility for Snowflake administration, architecture, automation, operational excellence, modernization, and AI enablement. This role will lead complex initiatives, mentor colleagues, influence platform strategy, and partner across technology teams to deliver secure, scalable, resilient, and cost-effective data and analytics capabilities.

This candidate will administer, maintain, and evolve the Snowflake platform, with a focus on platform health, performance, security and access controls, governance, connectivity, consumption, monitoring, and production support. The role will also evaluate and operationalize new Snowflake data and AI capabilities, ensuring appropriate security, governance, observability, and support processes are in place while managing platform risks in accordance with established risk and compliance requirements.

Also responsible for administering, engineering, maintaining, and supporting the enterprise Snowflake platform and its integrated capabilities supporting critical data, analytics, and AI workloads. Ensures platform health, availability, security, governance, performance, and cost efficiency while enabling new Snowflake capabilities and maintaining reliable production services. Identifies and manages operational, security, and compliance risks in accordance with established risk and compliance requirements.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position.

What you'll do:

• Independently designs scalable Snowflake platform solutions and leads complex implementations that improve availability, security, performance, governance, and operational efficiency.
• Independently resolves highly complex Snowflake and integrated platform production issues, leading troubleshooting across application, data, identity, network, cloud, and security dependencies.
• Evaluates and operationalizes new Snowflake features and capabilities, establishing appropriate architecture, security controls, governance, observability, documentation, and production support processes.
• Monitors and improves Snowflake platform health, performance, reliability, and consumption, identifying opportunities to improve customer experience and cost efficiency.
• Helps establish and improve Snowflake engineering and administration best practices, standards, and operational patterns across the platform.
• Partners with customers to understand data, analytics, and AI needs and identifies opportunities to safely enable Snowflake capabilities that deliver business value.
• Mentors engineers and provides technical coaching on the administration, implementation, operation, and support of enterprise Snowflake services.
• Develops and maintains Infrastructure as Code and automation solutions supporting Snowflake administration, configuration, deployment, and operations.
• Ensures risks associated with the Snowflake platform and newly enabled capabilities are appropriately identified, measured, monitored, and controlled.

What you have:

• Bachelor's degree OR 4 years of relevant education and/or experience.
• 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management.
• 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components.
• Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.
• Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks.
• Demonstrated experience working with cloud technologies and tools.

What sets you apart:

• Deep experience administering and engineering Snowflake at enterprise scale.
• Proven experience supporting large-scale SaaS or cloud-native platforms.
• Strong understanding of Snowflake architecture, performance optimization, security, governance, and networking.
• Experience implementing Infrastructure as Code solutions using Terraform and Git-based deployment practices.
• Experience designing and implementing platform automation and self-service capabilities.
• Experience supporting enterprise data, analytics, AI, or machine learning platforms.
• Experience leading platform modernization or cloud migration initiatives.
• Experience working in highly regulated environments with strong risk and compliance requirements.
• Demonstrated ability to mentor engineers and provide technical leadership on complex initiatives.
• Strong collaboration and communication skills with the ability to influence architecture and engineering decisions across organizations.
• Experience with cloud networking, private connectivity solutions (e.g., AWS PrivateLink), identity and access management, and security controls within SaaS platforms.

Compensation range: The salary range for this position is: $114,080 - $218,030.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.