FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Proposition

As part of the Identity and Access Management (IAM) team at First Citizens Bank, the Senior Information Security Engineer (SailPoint Developer) will be responsible for the design, development, implementation, and support of SailPoint Identity Governance solutions. This role will focus on application onboarding, workflow development, lifecycle automation, provisioning integrations, and identity governance capabilities across the enterprise.

The successful candidate will possess strong analytical and technical problem-solving skills, experience in software development and IAM engineering, and a solid understanding of identity lifecycle management and access governance processes. This individual will support multiple IAM initiatives while contributing to platform enhancements, automation, and continuous improvement efforts.

Job Details

Position: Information Security Engineer II - IAM

Career Level: P2
Job Category: Senior Associate
Role Type: Hybrid
Job Location: Bangalore

About the Team

The Identity and Access Management (IAM) Program supports end-to-end identity governance and access management for employees, contractors, and enterprise applications. The team is responsible for delivering secure, automated, and compliant identity lifecycle and access governance capabilities across the organization.

Impact

This position resides within the Cyber Security organization and supports the engineering, development, enhancement, and maintenance of SailPoint Identity Security solutions. The role will contribute to application onboarding, workflow implementation, lifecycle automation, provisioning integrations, and access governance initiatives.

This individual contributor role reports directly to the IAM Program Manager and collaborates closely with application teams, infrastructure teams, security teams, and business stakeholders.

Key Deliverables (Duties and Responsibilities)

• Design, develop, configure, and support SailPoint IdentityIQ and/or SailPoint Identity Security Cloud solutions.
• Implement and maintain identity lifecycle processes including Joiner, Mover, and Leaver (JML) workflows.
• Develop and customize SailPoint workflows, rules, forms, policies, and provisioning processes.
• Onboard enterprise applications into SailPoint through connector-based and custom integrations.
• Configure aggregation, correlation, identity mapping, entitlement harvesting, and provisioning capabilities.
• Develop custom integrations using REST APIs, Web Services, JDBC, LDAP, and other supported connectors.
• Create and maintain access request, approval, certification, and recertification workflows.
• Configure and maintain Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) models.
• Support Segregation of Duties (SoD) policy implementation and compliance requirements.
• Troubleshoot and resolve provisioning, aggregation, certification, and identity governance issues.
• Develop scripts and automation solutions to improve platform efficiency and operational effectiveness.
• Partner with application owners and technology teams to gather requirements and onboard applications.
• Support platform upgrades, testing, deployment activities, and production releases.
• Participate in code reviews and follow secure development practices.
• Maintain technical documentation including design documents, runbooks, SOPs, and configuration standards.
• Ensure adherence to security policies, regulatory requirements, and audit obligations.

Skills and Qualifications (Functional and Technical Skills)

Functional Skills

• Strong experience in SailPoint application onboarding and identity governance implementations.
• Ability to gather and analyze business requirements and translate them into technical IAM solutions.
• Experience implementing identity lifecycle management and access governance processes.
• Strong troubleshooting and root cause analysis skills.
• Excellent communication and stakeholder management capabilities.
• Self-motivated with the ability to work independently and manage multiple priorities.

Technical / Business Skills

• 4+ years of experience in Identity and Access Management or Identity Governance Administration (IGA).
• 3+ years of hands-on SailPoint IdentityIQ
• Strong understanding of IAM concepts including:
  • Identity Lifecycle Management (JML)
  • Access Request and Approval Workflows
  • Provisioning and Deprovisioning
  • Role-Based Access Control (RBAC)
  • Attribute-Based Access Control (ABAC)
  • Segregation of Duties (SoD)
  • Access Certifications
  • Birthright and Business Roles

SailPoint Technical Expertise

• Identity Mapping
• Lifecycle Event Configuration
• Role and Entitlement Management
• Access Certifications
• Provisioning Policies
• Task Scheduling and Configuration
• Workflow Development and Customization
• Rule Development
• BeanShell Scripting
• Connector Configuration
• Custom Forms Development
• Custom Reports and Dashboards

Development and Integration Skills

• Java development experience.
• Experience with REST APIs, Web Services, and JSON/XML integrations.
• Knowledge of SQL and database concepts.
• Experience with PowerShell, BeanShell, Java, or Python scripting.
• Familiarity with Git, CI/CD pipelines, and Agile delivery methodologies.
• Understanding of LDAP, Active Directory, Azure AD/Entra ID, and enterprise authentication mechanisms.
• Knowledge of SAML, OAuth, OpenID Connect (OIDC), and Single Sign-On (SSO) concepts is preferred.

Preferred Qualifications

• SailPoint IdentityIQ Engineer Certification
• Experience working in banking, financial services, or highly regulated environments.
• Experience integrating cloud and SaaS applications with SailPoint.
• Exposure to ServiceNow, CyberArk, Entra ID, or other IAM technologies.
• Understanding of audit, compliance, and access governance requirements.

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodation at any stage (application, interviews, or onboarding), we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.