Job Title

IFM and Procurement Strategic Analyst

Job Description Summary

The IFM and Procurement Strategic Analyst role supports global transitions by leveraging technology, data analytics, and quality frameworks to enhance efficiency and effectiveness. This position involves managing data across multiple systems and promoting digital solutions to drive operational excellence.

• Key responsibilities: Include designing quality control frameworks, leading data analysis and validation, automating processes with AI tools, and driving digital adoption to improve client outcomes. The role also involves reporting, process optimization, collaboration, and documentation of meetings and workflows.
• Core values emphasized: The organization values determination, resilience, inclusivity, visionary thinking, and entrepreneurial spirit, which guide the team’s approach to continuous improvement and innovation.
• Qualifications and competencies: Candidates should have a bachelor’s degree in a related field with 3–5 years of relevant experience, preferably in IFM or procurement. Skills in project management, data systems like SmartSheet and ServiceNow, analytical thinking, and multitasking are essential. Certifications such as Six Sigma or PMP are preferred.
• Work environment and policies: The role operates in a professional office or remote setting using standard office equipment. Physical demands include prolonged stationary work and communication. The company maintains an equal employment opportunity policy and reserves the right to assign additional duties as needed.

Job Description

Summary

Reporting to the Global IFM and Procurement Transition Lead, the IFM and Procurement Strategic Analyst serves as a key analyst supporting the IFM and Procurement Transitions team. This U.S.-based role is responsible for leveraging technology, data analytics, and quality frameworks to advance the effectiveness and efficiency of global transitions and procurement initiatives. The analyst manages large-scale data analysis, cleansing and mapping (across systems like Service Now, CMMS, Yardi, Famis360, and FEXA), drives the adoption of digital solutions, and partners with cross-functional teams to deliver measurable outcomes. The ideal candidate brings a growth mindset and a continuous improvement lens, championing operational excellence and innovation across the Global Transition Team.

Our Core Values 

• Driven: We celebrate determination in pursuit of excellence.
• Resilient: We navigate uncertainty with courage and adapt to deliver impactful outcomes.
• Inclusive: We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
• Visionary: Our continuous quest for improvement is guided by our desire to design a better future.
• Entrepreneurial: We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.

Responsibilities

• Design, implement, and manage quality control frameworks to drive process standardization and continuous improvement.
• Develop and monitor quality metrics, ensuring data accuracy, compliance, and performance accountability.
• Lead/support large-scale data analysis, cleansing, mapping and validation for data loading into SmartSheet, Triana, Service Edge, Yardi, Famis360, and FEXA.
• Leverage technology and AI tools to automate processes, extract actionable insights, and optimize team and client outcomes.
• Drive adoption of digital solutions and best practices in data stewardship and process management.
• Create and drive account team reporting based on KPI’s for IFM and Procurement drivers.
• Learn to teach the suite of Technology solutions as an SME for operation and reporting.
• Champion process optimization—identify, recommend, and implement innovative solutions to improve quality, efficiency, and client experience.
• Collaborate with the IFM and Procurement Transitions team, providing analytical and project support for strategic initiatives.
• Document, summarize, and publish key points and decisions from meetings, ensuring all stakeholders receive critical information.
• Proactively prepare presentation materials to communicate key information and insights.
• Create and refine process maps and workflows to enhance operational efficiency and clarity.
• Coordinate the gathering of best practices and capabilities to enhance organizational performance.
• Performs other related duties as required or requested.

Job Requirements and Qualifications

• Bachelor’s degree in business, analytics, engineering, or a related field required; advanced degree or certifications (e.g., Six Sigma, PMP, PROSCI) preferred.
• 3–5 years’ experience in data analysis, process improvement, or operational analytics (preferably in IFM, procurement, or transitions).
• Experience with CMMS and business systems (SmartSheet, Triana, ServiceNow, Yardi, Famis360, FEXA) strongly preferred.
• Strong project management skills, including risk management, process mapping, and change management.
   

Targeted Competencies:

• Ability to handle multiple projects simultaneously, with a high level of attention to detail and deliver results on time.
• Excellent Analytical Thinking & Problem Solving, Data Management, Visualization & Technology Literacy
• Familiarity with facilities management tools, data analysis, and automation.
• Contributing to our Driven Culture mapping curiosity to targeted solutions

WORK ENVIRONMENT

This job operates in a professional office environment or remote home environment. This role routinely uses standard office equipment such as computers, phones, monitors, shared drives and Software (Microsoft Suite, Traina and Smartsheet’s).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics.Discrimination of any type will not be tolerated.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 72,250.00 - $85,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”