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Job Details

The Human Resource Coordinator provides entry-level, hands-on support to the Human Resources Business Partner or Labor and Employee Relations function. Supports the HRBP functions by compiling, tracking, and reporting on core workforce metrics including turnover, headcount, and other HR operational data that inform HRBP decision-making, while also coordinating onboarding and offboarding activities and monitoring compliance touchpoints throughout the employee lifecycle. Partners closely with HRBPs to ensure data accuracy, identify trends within assigned client groups, and maintain seamless transitions for employees entering and exiting the organization. Supports the Employee Relations Partner and Labor Relations Partner functions, ensuring accurate, timely, and well-documented handling of case and contract-related tracking. Provides support with intake and documentation of employee relations investigations and complaints, tracking and updating organizing activity for enterprise-wide reporting, and assisting with collective bargaining agreement and grievance administration including filing and monitoring key deadlines. Works closely with the ER and LR Partners to maintain organized case files, support consistent recordkeeping practices, and ensure compliance-related timelines are met across the labor relations lifecycle. This position requires strong attention to detail, discretion in handling sensitive employee and operational information, and the ability to manage multiple time-sensitive priorities in a fast-paced environment.

Job Description

Summary
The Human Resource Coordinator provides entry-level, hands-on support to the Human Resources Business Partner or Labor and Employee Relations function. Supports the HRBP functions by compiling, tracking, and reporting on core workforce metrics including turnover, headcount, and other HR operational data that inform HRBP decision-making, while also coordinating onboarding and offboarding activities and monitoring compliance touchpoints throughout the employee lifecycle. Partners closely with HRBPs to ensure data accuracy, identify trends within assigned client groups, and maintain seamless transitions for employees entering and exiting the organization. Supports the Employee Relations Partner and Labor Relations Partner functions, ensuring accurate, timely, and well-documented handling of case and contract-related tracking. Provides support with intake and documentation of employee relations investigations and complaints, tracking and updating organizing activity for enterprise-wide reporting, and assisting with collective bargaining agreement and grievance administration including filing and monitoring key deadlines. Works closely with the ER and LR Partners to maintain organized case files, support consistent recordkeeping practices, and ensure compliance-related timelines are met across the labor relations lifecycle. This position requires strong attention to detail, discretion in handling sensitive employee and operational information, and the ability to manage multiple time-sensitive priorities in a fast-paced environment.


Job Duties

• Provide day-to-day support for HR operations.
• Prepare and distribute HR-related documentation, correspondence, and reports.
• Support compliance with organizational policies, procedures, and employment regulations.
• Support employee engagement and recognition initiatives.
• Generate routine and ad hoc reports related to workforce metrics.
• Assist with data gathering and preparation for audits, regulatory reporting, and HR projects.
• Identify opportunities to improve data quality and process efficiency.
• Support annual HR processes including performance management, compensation reviews, compliance training, and open enrollment activities.
• Assist with documenting and updating HR procedures and workflows.
• Participate in HR initiatives and special projects.

Minimum Qualifications

• Associate’s Degree in Human Resources, Business Administration, or related field required.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Demonstrated customer service and relationship management skills.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Experience with HRIS, applicant tracking systems, and document management systems preferred.
• Basic knowledge of employment practices and HR processes.

Preferred Qualifications

• Bachelor’s Degree
• 1 year of Human Resources, recruiting, administrative, or customer service experience preferred.
• Experience working in an HRIS system preferred.
• Healthcare industry experience preferred.

Additional Qualifications

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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