Human Resources Advisor

Location: Guadalajara, Mexico | Hybrid
Team: Talent Acquisition Services Americas
Languages: Fluent English and Portuguese required

At AstraZeneca, we are driven by a bold purpose: to push the boundaries of science and deliver life-changing medicines to patients around the world. Behind every breakthrough is a global team of people who make sure our business runs effectively, our talent is supported, and every interaction matters.

We are looking for a Human Resources Advisor to join our Talent Acquisition Services team in Guadalajara. This is an opportunity for a highly organized, customer-focused professional to play a central role in delivering a seamless recruitment experience for candidates, Talent Acquisition Partners, hiring managers, and HR stakeholders across the Americas.

You will combine strong attention to detail with excellent communication skills to coordinate recruitment activities, maintain accurate HR data, resolve questions, and identify smarter ways of working. You will also use leading HR technologies, including Workday and ServiceNow, to help simplify processes and deliver high-quality HR services.

What you’ll do

In this role, you will:

• Coordinate recruitment activities: Schedule interviews, manage calendars, prepare job offers and contracts, and support candidates throughout the recruitment journey.
• Deliver exceptional service: Respond to questions, provide timely follow-up, and build trusted relationships with candidates, Talent Acquisition teams, hiring managers, and HR stakeholders.
• Maintain data quality: Perform quality checks on employee and candidate information in Workday and help ensure accurate, timely completion of new-hire data processes.
• Use HR technology effectively: Work with systems such as Workday, ServiceNow, telephony, and other digital tools to manage requests and deliver efficient solutions.
• Support operational excellence: Follow established processes and service expectations while identifying risks, dependencies, and opportunities for improvement.
• Improve the way we work: Help simplify, standardize, and enhance recruitment processes, documentation, and technology usage.
• Strengthen team capability: Contribute to knowledge sharing, process documentation, and consistent practices that support business continuity and operational resilience.

What you’ll bring

We are looking for someone who combines a strong service mindset with organization, curiosity, and a commitment to getting things right.

Essential qualifications and experience

• Bachelor’s degree in Human Resources, Psychology, Administration, or a related field.
• Fluency in English and Portuguese.
• Experience in customer service, HR administration, recruitment coordination, or a related operational environment.
• Strong attention to detail and a consistent focus on accuracy and quality.
• Excellent organizational skills, including the ability to manage priorities, deadlines, and multiple stakeholders.
• A continuous-improvement mindset and confidence in identifying ways to make processes more effective.
• Strong written and verbal communication skills.

Desirable experience

• Experience working with Workday or ServiceNow.
• Knowledge of HR operations or Talent Acquisition processes.
• Experience supporting process improvement or documenting standard ways of working.
• Familiarity with Power Automate, Power BI, Power Apps, or other digital and automation tools.
• Experience using AI tools to support HR processes and improve productivity.

Why AstraZeneca?

At AstraZeneca, you will join a talented, international team that is helping the organization operate smarter and serve patients better every day. You will work at the intersection of people, process, and technology, gaining the opportunity to make a visible contribution to the employee and candidate experience.

We value people who take ownership, speak up, collaborate openly, and are willing to challenge established ways of working. You will be encouraged to develop your capabilities, share ideas, and help shape the future of HR services.

Our hybrid approach is designed to bring people together for collaboration, connection, and innovation, while recognizing the importance of flexibility. In this role, you can expect to work from the Guadalajara office, on average, a minimum of three days per week, in line with team and business needs.

Ready to make an impact?

If you are a detail-oriented HR professional who enjoys helping people, improving processes, and working with technology—and you are fluent in English and Portuguese—we would like to hear from you.

Join AstraZeneca and help create HR experiences that enable our people to do their best work and support our mission to deliver life-changing medicines.

Positions are open to Mexican citizens and official residents of Mexico.

Apply now and become part of AstraZeneca’s Talent Acquisition Services team.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.