The HRIS Analyst III is an essential part of the HRIS Team within People Operations, working to design and deliver HR Technology solutions by configuring and maintaining Clayton’s HR platforms. The role will support daily HR technology operational needs and Workday enhancements for the enterprise, participate in important compliance and internal audit procedures, function as a lead on HR technology projects, and contribute to the HR platform strategic roadmap executed by the team. This hands-on role will require close collaboration with the different teams within Clayton. Workday experience is necessary for this role.

HRIS Analyst III Duties

• Respond to complex support and troubleshooting requests; respond to routine support and troubleshooting requests as needed.
• Provide positive and effective customer service to end users including HR professionals, accountants, business leaders, and others dependent on our HR platforms.
• Triage requests based on severity to act with an appropriate level of urgency in resolving or escalating issues.
• Perform regular data maintenance which includes mass loading data or facilitating transactions in bulk.
• Serve as an escalation point for complex questions and issues worked on by teammates.
• Responsible for designing and configuring HR technology to support business needs and ensuring it is presented to team members in a professional, effective, simple, and aesthetically pleasing manner.
• Uphold processes and procedures to ensure the uniform, efficient, compliant, and effective management of the HRIS.
• Support vendor releases including impact analysis, testing new features, and identifying opportunities to leverage new functionality.
• Identify and fulfill needs for the development, implementation, and maintenance of training materials to support the HRIS.
• Author Workday reports for internal team audiences in support of maintaining Clayton’s HR technology.
• Network and engage with HRIS peers, industry groups, and other resources to stay abreast of trends to help Clayton innovate around its use of HR technology.
• Support and mentor teammates through applicable technical development.
• Serve as a technical lead for HRIS projects.
• Lead the formulation of stakeholder options, timelines, and accountability for assigned work. 
• Utilize the team’s project and task-tracking tools to log work accurately. 
• Maintain successful outcomes on multiple concurrent projects.
• Support and mentor teammates through technical obstacles and project organization.

HRIS Analyst III Requirements

• Experience working in an HCM supporting 10,000+ workers preferred
• Strong experience in Microsoft Office tools including Excel
• Sound ethical judgment and the ability to be trusted to work with sensitive information 
• Detail-oriented with strong organizational skills and the ability to manage multiple concurrent priorities of varying size and complexity.  
• Can operate independently and prioritize work requirements with supervision 
• Team player, self-starter, and motivated with the ability to multi-task while meeting deadlines 
• Clear and professional written and verbal communication skills, with the ability to tailor the level of detail appropriately for the audience.
• Ability to interact successfully with a diverse group of team members, including HR staff, managers, technology professionals, and subject matter experts
• Ability to productively mentor teammates in areas of technical expertise and champion team processes and policies
• Documenting recurring processes and solutions 
• Possess strong analytical and problem-solving skills
• Practical understanding of the HR discipline including Benefits, Compensation, Absence, Core HR, Learning, Payroll, Time Tracking, Recruiting, and Talent Management
• Workday HCM experience including business processes, calculated fields, and condition rules
• Experience documenting requirements, processes, and test cases 

Education: Bachelor's degree or technical HR-related equivalent

Years of Related Experience: 4+ years supporting cloud HR software applications in a configuration and troubleshooting role  

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Compensation Grade Pay Range

Business Unit - B00015