Job Description:

Healthcare Assistant - Wards

New Victoria Hospital, Kingston upon Thames, KT2 7EG
Competitive Salary + Fantastic Benefits
Part Time - 22 Hours per week

Shifts across Days, Nights & Weekends

We Make Health Happen

At New Victoria Hospital, we're dedicated to delivering exceptional patient care in a welcoming and supportive environment. As part of Bupa, you'll join a globally trusted healthcare organisation committed to helping people live longer, healthier, happier lives.

How You'll Help Us Make Health Happen

As a Healthcare Assistant, you'll support the nursing team in providing high-quality care while ensuring our patients feel safe, comfortable, and respected at all times.

Key Responsibilities

• Assist qualified nursing staff in delivering high standards of patient care.
• Support patients with personal care needs, including bathing and hygiene.
• Assist with patient admissions, transfers, procedures, and discharges.
• Record and report patient observations and any changes in condition to the nursing team.
• Assist patients with mobility, positioning, and walking when required.
• Support meal service and assist patients who require help with eating and drinking.
• Maintain high standards of cleanliness and organisation across ward areas.
• Ensure equipment is maintained safely and defects are reported promptly.
• Adhere to infection prevention, health and safety, safeguarding, and confidentiality standards.
• Work collaboratively with multidisciplinary teams to provide an exceptional patient experience.

What We're Looking For

Essential

• Educated to GCSE level or equivalent.
• Previous experience working within a healthcare environment.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Able to follow instructions accurately and professionally.
• Flexible approach to working shifts, including days, nights and weekends.
• Ability to work under pressure while maintaining high standards of care.

Desirable

• NVQ Level 3 in Health and Social Care or equivalent experience.
• Basic IT skills.
• Good numerical skills.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits available.

In addition to a competitive salary, you'll enjoy:

• Pro Rata annual leave plus bank holidays
• Company pension scheme
• Life assurance
• Employee Referral Scheme
• Access to subsidised staff restaurant
• Interest free travel loan
• Private healthcare (T&Cs Apply)
• Bicycle Loan Scheme
• Retailer discounts
• Employee Assistance Programme

Part of a Globally Trusted Healthcare Group

When you join New Victoria, you also become part of Bupa — a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal.

We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to “Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.   

Ready to make a difference? Apply today and help us make health happen at New Victoria Hospital.

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