Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

This role is ideal for a professional with experience managing complex state healthcare programs, public-sector initiatives, reimbursement programs, healthcare transformation efforts, or other large-scale government-funded programs involving multiple stakeholders, regulatory requirements, financial oversight, and operational complexity. Successful candidates are skilled at translating policy and program requirements into practical implementation strategies, managing complex client relationships, coordinating across diverse stakeholder groups, driving program outcomes, and balancing operational, financial, and compliance objectives within state and local government environments.

Duties and Responsibilities

• Program Expertise and Policy Analysis

  • Develops subject matter expertise in EMS, fire services, Medicaid financing, reimbursement programs, and public-sector consulting operations.
  • Analyzes and interprets federal and state laws, regulations, policies, and reimbursement methodologies.
  • Monitors emerging federal and state policy developments and evaluates their impact on client programs and operations.

  Program Administration and Implementation

  • Manages or supports the administration of complex state healthcare programs, grant-funded initiatives, provider payment programs, and other public-sector healthcare operations involving multiple stakeholders, funding streams, regulatory requirements, and operational oversight.
  • Leads implementation, operational oversight, and continuous improvement activities for complex healthcare financing, reimbursement, and public-sector programs.
  • Evaluates client programs and develops recommendations to improve operational effectiveness, financial sustainability, stakeholder engagement, and program outcomes.
  • Monitors program performance, identifies operational risks and improvement opportunities, and develops strategies to strengthen program effectiveness and long-term sustainability.

  Client, Stakeholder, and Team Coordination

  • Coordinates with state agencies, healthcare providers, managed care organizations, community partners, associations, consultants, and other stakeholders to support successful program implementation, compliance, reporting, and operational performance.
  • Facilitates client meetings, stakeholder discussions, workshops, and presentations.
  • Provides technical assistance, strategic guidance, and practical recommendations based on industry best practices and client needs.
  • Manages day-to-day project activities, client communications, stakeholder coordination, implementation planning, program operations, and deliverable development.
  • Delegates tasks and responsibilities to project team members and provides oversight of assigned work products.

  Business Development, Research, and Deliverables

  • Participates in business development, strategic planning, market assessment, relationship management, and sales activities, including opportunity development, conference participation, and thought leadership initiatives.
  • Leads proposal development efforts, including writing technical sections, coordinating contributors, reviewing content, and preparing final submissions.
  • Conducts research and analysis related to healthcare reimbursement, cost reporting, provider assessment programs, ambulance reimbursement, and related public-sector initiatives.
  • Develops and reviews written reports, financial analyses, data analyses, financial models, presentations, recommendations, and other client-facing materials that support client decision-making.
  • Manages or supports statewide and multi-jurisdictional public-sector healthcare initiatives, coordinating among state agencies, providers, associations, consultants, and other stakeholders to achieve program objectives.

Required skills

Policy, Program, and Regulatory Understanding

• Ability to understand service delivery systems administered by state and local governments and monitored by federal regulators.
• Ability to develop expertise in complex federal and state regulations, reimbursement methodologies, and program requirements.
• Ability to translate policy, regulatory, financial, and operational requirements into practical implementation strategies and program management approaches.
• Enthusiasm for lifelong learning and staying informed about healthcare, public safety, and government industry trends.

Project Management and Analytical Skills

• Strong project management, organizational, and time-management skills, with the ability to manage projects within established timelines and budgets while maintaining quality.
• Ability to manage complex state and local government programs involving multiple stakeholders, competing priorities, and evolving regulatory requirements.
• Attention to detail and ability to work with large datasets while producing accurate and defensible results.
• Strong Microsoft Office skills, particularly Excel, PowerPoint, and data analysis tools.
• Ability to identify issues, evaluate risks, and develop practical solutions.
• Ability to follow, critically evaluate, and improve existing processes and methodologies.

Client Service, Communication, and Stakeholder Engagement

• Commitment to exceptional client service and relationship management.
• Ability to interact effectively with clients, stakeholders, and team members at all organizational levels.
• Experience coordinating among public agencies, healthcare providers, associations, consultants, and other stakeholders to support successful program implementation and operations.
• Strong facilitation and relationship-management skills, including the ability to build consensus among diverse stakeholder groups.
• Excellent business writing skills and ability to present complex information clearly to diverse audiences.

Consulting Mindset and Professional Judgment

• Creative problem-solving ability and strong consulting mindset.
• Dedication to accomplishing client goals and addressing complex business challenges.
• Ability to use sound judgment in completing assignments and seeking guidance when appropriate.
• Flexible, self-motivated professional with intellectual curiosity and initiative.
• Ability to work independently while effectively collaborating within a team environment.

Qualifications

• Bachelor’s degree or 5 years’ experience required and Master’s degree (MPA or government focused MBA) preferred
• 5+ years of relevant work experience
• Experience in public-sector consulting, healthcare financing, Medicaid programs, EMS/fire services, reimbursement, state program management, grant-funded initiatives, financial analysis, healthcare transformation efforts, or related fields preferred.
• Experience managing client-facing projects and developing technical deliverables preferred.
• Experience leading or supporting state, regional, or multi-stakeholder healthcare programs, including program implementation, provider engagement, operational oversight, or strategic planning efforts preferred.
• Experience working directly with state agencies, provider organizations, associations, local governments, or other public-sector stakeholders preferred.

Supervisory Responsibility

• Business Analysts

Working Conditions

• Office setting or remote work environment.
• Some travel required for client meetings, conferences, stakeholder engagement, and project activities.

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The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $70,100 - $85,000

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.