Compensation Pay Range:

Job Description:

If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.

To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received. 

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.

CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.

Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

POSITION SUMMARY

Working as a valuable member of the patient care team and under the direction of a Registered Nurse/ Registered Practical Nurse the HCA provides a range of health care services to support the care of patients, their families and their environment.
 

MAIN RESPONSIBILITIES

Under the direction and supervision of nursing (RN/RPN), provide holistic patient care by performing activities such as:

• Provide constant observation of a patient in keeping with CHEO’s Sitter policy
• Assist with restraining a patient if required
• Accompany a patient to the playroom or other requested location
• Observe and report the patient’s physical and psychological status to nursing staff
• Assist in patient lift and transfers along with positioning, turning and ambulating patients
• Weigh patients
• Feeding, bathing/grooming and toileting
• Assist with observing and noting input and output
• As appropriate, obtain vital sign measurements, report findings to RN/RPN and document appropriately
• Obtain and label non-invasive specimens as directed (i.e. urine)
• Calm restless patients, maintain safety devices as ordered
• Assist with the preparing of deceased patients and assisting with transport to the morgue
   

Review and follow the plan of care for patients including:

• Receive report on patient status and clarify responsibilities for care as needed and appropriate
• Document delivery of patient care on patient flow sheets and other appropriate documentation tools
   

Assume responsibility for maintenance of knowledge and skill by:

• Participating in indirect activities related to patient care and services provided (i.e. staff meetings, educational in-services etc.) as requested
• Participating in hospital and unit-related programs and other educational activities such as, but not exclusive to: Non-violent Crisis Intervention, Accreditation, Occupational Health & Safety including WHMIS, Fire Safety, Infection Control, Staff meetings/Unit council/Shift Change meetings, Orientation and training of new staff
• Respond to patient/family inquiries (including answering patient call bells) and refer them to the patient’s nurse or Doctor where necessary
• Assist in the preparation/stocking of supplies, material and equipment for use by professional staff
• Maintain good public relations with patients and families by introducing themselves and greeting patients and families
• Perform work in accordance with the provisions of CHEO policies such as Infection Prevention Control, the Occupational Health and Safety Act and Regulations as well as all CHEO corporate/departmental policies and procedures related to health and safety
• Respond to Hospital Codes as indicated in the Code policies
• Respond in a timely manner to portering needs within the hospital, carrying the corporate pager as assigned
• Respond to Unit Emergency situations to assist professional staff as directed
• Participate in quality improvement activities such as CHEOnext improvements or unit audits
• Other Related Duties as required
   

QUALIFICATIONS

• Personal Support Worker / Health Care Aide certificate, or 2nd year RPN students, or 3rd year BScN students, or IEN (Internationally Educated Nurses) (Essential)
• Demonstrated effective written and oral communication skills in English (Essential)
• Excellent organizational and time management skills (Essential)
• Demonstrated ability to work as part of a team (Essential)
• Demonstrated ability to understand, interpret and carry out written and verbal instructions (Essential)
• Ability to respond to physical demands (e.g., heavy lifts and transfers, run to codes, do restraints) (Essential)
• Current CPR Healthcare Provider C (Preferred)
• Vulnerable Sector Check (Level 3) (Essential)
• Bilingual (English/French) (Preferred)
   

Timeline may be extended or shortened based on operational needs.

* Please note you will be represented by the Laborers International Union of North America (LiUNA). 
 

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process.  This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.
 

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.    

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

Please note you will be represented by the Laborers International Union of North America , (LiUNA).

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.