About CareScout Insurance

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – enabling individuals to move gracefully along the aging continuum on their own terms.

We’re creating a new experience for consumers, offering long-term care insurance options and other funding mechanisms to help them as they age, along with education, resources and comprehensive support services as they seek care. We work hard; we have fun; we care about each other; and we share a common mission - we care about care. If this sounds like a place where you can thrive, join us!

CareScout Insurance is a division of Genworth Financial, Inc, a Fortune 1000 provider of products, services and solutions that help families address the financial challenges of aging.   

POSITION TITLE

Vice President, Head of Product- CareScout Insurance

POSITION LOCATION

Richmond, VA or New York, NY Onsite

YOUR ROLE

As Head of Product for CareScout Insurance you will have end-to-end accountability for CareScout Insurance product strategy, design, and performance, leading a critical function that shapes the future of long-term care solutions. This role owns the strategic direction and execution of a major functional area, translating enterprise priorities into product strategy while influencing outcomes across the business.

What you will be doing

• Product Strategy and Vision
  • Define and lead the long-term vision and product strategy for CareScout Insurance, aligned with enterprise growth and customer needs
  • Evaluate aging trends, funding dynamics, and market opportunities to shape innovative solutions
  • Drive a multi-year roadmap that integrates insurance products with broader CareScout services ecosystem
• Portfolio Leadership and Performance
  • Own the full product lifecycle from concept through launch, scaling and optimization
  • Establish and manage profitability, risk and performance metrics to guide executive decisions
  • Continuously assess portfolio health and optimize offerings to improve growth, margin and customer outcomes
• Innovation and Product Development
  • Lead the design and launch of new long-term care insurance solutions, including alternative funding models and hybrid offerings
  • Translate customer insights and market intelligence into differentiated product features and experiences that ensure a seamless end-to-end customer journey
  • Ensure strong execution of new product introduction, including regulatory readiness, pricing alignment, and go to market strategy
• Cross-Functional Leadership
  • As part of the CareScout leadership team, partner closely with Finance, Distribution, Underwriting and Claims to deliver integrated solutions
  • Develop leadership capabilities within the team and foster a culture of accountability, ownership and continuous improvement
  • Drive alignment and clarity across stakeholders to enable speed and decisiveness

What you bring

• 15+ years of experience in product management, insurance, or financial services with a deep expertise in insurance product design.
• Proven track record of leading product strategy and P&L ownership at scale
• Experience with long-term care, life/health insurance, or adjacent markets strongly preferred
• Strong enterprise leadership mindset, with ability to influence at C-suite level and across functions
• Demonstrated ability to translate strategy into execution and deliver measurable outcomes
• Strategic, forward-thinking and comfortable with complexity and ambiguity.

ADDITIONAL INFORMATION

National Range: $195,800 - 303,000

NYC Range: $195,800 - 303,000

Disclaimer: This role will be located in Richmond, VA or New York City. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long-Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

At this time, Genworth will not sponsor a new applicant for employment authorization for this position.