Description -

Job Summary
The Presales Consultant provides technical leadership and pre-sales expertise for PC, Print, and Poly collaboration solutions, partnering with sales teams and customers to design tailored workplace technologies that align with business objectives. The role translates customer requirements into scalable, value-driven solutions, delivers technical presentations and demonstrations, and supports the sales cycle from solution design to proposal development. Their consultative approach and strong technical knowledge enable customers to enhance productivity, collaboration, and digital workplace performance.

Responsibilities

• Provides pre-sales technical expertise for PC, Print, and Poly collaboration solutions.

• Partners with sales teams to identify customer needs and develop tailored technology solutions.

• Designs end-to-end workplace solutions aligned with customer business and technical requirements.

• Delivers technical presentations, product demonstrations, and customer workshops.

• Prepares solution proposals, Bills of Materials (BOMs), and responses to RFPs/RFIs.

• Acts as the technical advisor throughout the sales cycle, from opportunity qualification to deal closure.

• Collaborates with vendors and internal stakeholders to ensure solution feasibility and competitiveness.

• Supports account managers in positioning solutions and communicating their business value.

• Keeps up to date with industry trends, emerging technologies, and vendor certifications.

• Contributes to sales enablement by providing technical guidance, training, and knowledge sharing.

• Ensures proposed solutions are scalable, cost-effective, and aligned with customer digital workplace strategies.

• Builds trusted relationships with customers, partners, and key stakeholders to drive long-term business growth.

Education & Experience Recommended
• Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, Telecommunications, or a related field

• Degree or equivalent experience in:

  • IT Infrastructure

  • Network & Systems Administration

  • Unified Communications & Collaboration (UCC)

  • Digital Workplace Technologies

  • Audiovisual (AV) Engineering

• Typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

• Microsoft Certified: Teams Administrator / Teams Rooms related certifications

• Poly / HP Poly certifications

• Cisco Collaboration certifications

• Zoom Rooms certifications

• CompTIA, ITIL, or equivalent IT certifications

• Vendor certifications from HP, Dell Technologies, Lenovo, Logitech, Jabra, Cisco,

Knowledge

• Strong knowledge of PCs, laptops, workstations, peripherals, and enterprise printing solutions

• Expertise in videoconferencing technologies and Unified Communications (UC) platforms

• Understanding of Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, and Google Meet solutions

• Knowledge of audiovisual (AV) technologies, room systems, displays, cameras, microphones, and collaboration devices

• Understanding of enterprise IT infrastructure, networking, and end-user computing environments

• Knowledge of print management solutions and document workflow optimization

• Familiarity with endpoint management solutions (Microsoft Intune, Microsoft Endpoint Manager)

• Understanding of Windows, macOS, and mobile device ecosystems

• Knowledge of cloud-based collaboration and productivity platforms (Microsoft 365, Azure)

• Understanding of cybersecurity best practices for endpoint and collaboration devices

• Knowledge of hardware lifecycle management, warranty services, and asset management

• Understanding of Total Cost of Ownership (TCO), Return on Investment (ROI), and solution value proposition

• Familiarity with leading vendors such as HP, Dell Technologies, Lenovo, Logitech, Poly, Jabra, Yealink, Cisco, Epson, Canon, and Brother

Skills

• Pre-sales consulting and solution design

• Customer needs analysis and technical requirements gathering

• Design and recommendation of end-to-end PC, Print, and Videoconferencing solutions

• Technical presentations, product demonstrations, and proof-of-concept (PoC) delivery

• Proposal development, solution documentation, and RFP/RFI responses

• Bill of Materials (BOM) creation and solution configuration

• Sales enablement and technical support for account managers and channel partners

• Solution positioning and value-based selling

• Technical workshops and customer discovery sessions

• Stakeholder management and executive-level communication

• Cross-functional collaboration with sales, engineering, and professional services teams

• Competitive analysis and market intelligence

• Problem-solving and analytical thinking

• Project coordination and implementation planning

• Excellent presentation, communication, and negotiation skills

• Ability to translate complex technical concepts into clear business value

• Strong customer relationship management and consultative selling skills

Soft Skills

• Customer-centric mindset

• Excellent interpersonal and communication skills

• Strong presentation and public speaking abilities

• Team-oriented with collaborative leadership

• Results-driven and business-focused

• Proactive and solution-oriented

• Strong analytical and critical thinking skills

• Adaptability in fast-paced environments

• Excellent organizational and time management skills

• Attention to detail

• Self-motivated with a continuous learning mindset

Tools & Platforms

• Microsoft 365

• Microsoft Teams & Microsoft Teams Rooms

• Zoom Rooms

• Cisco Webex

• Google Meet

• Logitech Sync

• Poly Lens

• Jabra Xpress

• Microsoft Intune

• Microsoft Endpoint Manager

• Azure Active Directory (Microsoft Entra ID)

• Salesforce

• Microsoft Dynamics 365

• CPQ (Configure, Price, Quote) tools

• SAP

• ServiceNow

• Microsoft PowerPoint

• Microsoft Excel (advanced reporting, costing, and ROI analysis)

• Visio (solution design and room layouts)

• Vendor partner portals (HP, Dell Technologies, Lenovo, Logitech, Poly, Cisco, Epson, Canon, Brother)

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Impact & Scope

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"