We're looking for a versatile Graphic Designer to join our Creative Team. This role is built for someone who thinks of themselves as a designer first, with strong video and motion skills as one part of a broader toolkit. You'll split your time between performance marketing materials heavy on video and static ads, and other design projects that drive customer acquisition and support the brand.

A core part of this role is using AI-powered design tools alongside traditional design programs as a regular part of your workflow. We're looking for someone who is excited to work this way and enjoys exploring new tools as part of the creative process. Prior experience with our specific tools is not required, and training and support will be provided.

This role reports to the Art Director, is full time and fully remote on a team that operates on Pacific hours, and is expected to travel occasionally including but not limited to Hair Color Bars, company events, and meetings.

The base salary range for this position is between $90,000 and $100,000, plus 5,000 equity options and bonus eligibility. At Madison Reed, we aim to pay competitively. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Responsibilities

Performance & Brand Creative

• Create still, video and animated ads, ranging from simple static graphics and gifs to :15 to :60 branded videos, across a mix of channels including Meta, YouTube, Pinterest, and other paid and organic platforms.
• Design digital assets including web and social banners, PDP imagery, emails, and landing pages.
• Contribute creative, edgy, and bold concepts for marketing and branding projects with a keen eye for simple, strong design.

Craft & Standards

• Understand, articulate, and apply the latest platform, industry, and creative trends and digital best practices.
• Interpret and apply design direction, upholding consistency of the brand across every touchpoint.
• Use AI-powered design tools alongside traditional design programs as a regular part of your workflow.

Collaboration

• Present design thinking and work to internal clients and team members with engaging presentation skills.
• Foster positive, collaborative relationships across the team's internal clients: social, acquisition, retention, and PR.

Qualifications

Who You Are

• A strong designer with a solid grasp of color, typography, and design systems.
• Customer-minded: you naturally consider the audience's perspective and design toward the best possible experience for them.
• A vocal advocate for design and brand thinking within the broader marketing team.
• A self-starter who thrives in a fast-paced, start-up environment with shifting priorities.
• Highly organized and self-directed, with clean, consistent file management and the discipline to manage your own workflow.
• Proactive and deadline-driven, able to take a concept from brief to finished asset independently.
• A clear communicator who can explain and defend design decisions to marketers and non-designers alike.

Required

• 3+ years of professional in-house design experience.
• A portfolio spanning web, email, social, branding, and motion or video work.
• Proficiency in Adobe Creative Suite products, Figma, MS Office, and Google Workspace.
• Working knowledge of video editing and animation (Premiere, Final Cut, After Effects, or comparable tools).
• Willingness and ability to use AI-powered design tools, such as Cuttable, as a core part of your day-to-day workflow.
• Strong grounding in digital media and email design principles, with curiosity about emerging technology.

Preferred

• Comfort with, or eagerness to learn, other AI-powered creative tools (for example ChatGPT or Claude).
• Flexibility to move between channels: video production one day, brand brainstorming the next.
• Beauty or fashion experience.

Big on Benefits

The Perks? Glad you asked...

• Comprehensive Medical, Dental, and Vision Benefits
• Generous Paid Time Off program
• Company Paid Short and Long Term Disability and Life Insurance
• 100% Company Paid Mental Health Benefits through Talkspace
• HSA Employer Contributions and FSA Options
• 401k Participation
• Parental Leave Program
• Learning and Education Programs
• Madison Reed Gratis + Discounts on Hair Color Bar Services and Products
• Company Sponsored Events + Surprise and Delights
• But wait, there's more...

We are Madison Reed.

We're disrupting a $50 billion industry.

Since 2013, we've offered our clients the option to truly own their beauty with a revolutionary choice: your place or ours? At home hair color or Hair Color Bar services? Our business is truly omnichannel, with the option to order or subscribe through our website, pick up in store at our Hair Color Bars, or make an appointment at one of our Hair Color Bar locations. At our Hair Color Bars, clients can choose from a variety of color services from licensed cosmetologists: permanent hair color, roots only, hair gloss, highlights and more. With the launch of our men's line in 2020, we're shaking up the $50 billion hair care industry with products that continue to raise the bar for doing your own hair at home.

We live our values.

Here at our San Francisco headquarters and in every Hair Color Bar nationwide, we truly live our values: Love, Joy, Courage, Responsibility, and Trust. Our values inform everything we do, from how we treat our clients to how we treat every member of our fast-growing team. Our founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on transparency, accountability, and fun; where diversity and inclusion are of utmost importance and every team member feels supported to succeed.

We are hair color that breaks the rules.

Our commitment to the ultimate client experience, paired with our dedication to product innovation and the latest beauty technology, has attracted a devoted, consistently-growing base of fans, converts, and color evangelists. We love what we do, and it shows.

Join us in our mission to live life colorfully and make personal care more personal.

ALERT: We are aware of a scam whereby imposters are posing as employees from Madison Reed. Beware of anyone requesting financial or personal information.

At Madison Reed, we take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver's license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning Madison Reed, let us know by contacting us at [email protected]

Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.

Madison Reed is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. Madison Reed has a zero tolerance for discrimination, racism, xenophobia or misogyny in any form in our workplace. We strive to create a workplace where everyone feels empowered to bring their full, authentic selves to work every day.

Pursuant to the San Francisco, Los Angeles, and New York City Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records