As the Global Commercial Excellence Director, you will lead the global commercial excellence strategy for the Refinish business, driving profitable growth, operational efficiency, and sales and service effectiveness. This role partners with executive stakeholders to align commercial processes, technology, and organizational capabilities with customer needs while promoting a culture of accountability and continuous improvement.

You will be based in Pittsburgh, PA (USA) and will travel 50-70%.

Key Responsibilities:

• Develop the long-term commercial excellence roadmap to support growth, profitability, and customer-focused sales and service strategies.
• Partner with executive business leaders and global teams to achieve strategic goals and lead organizational transformation.
• Lead teams responsible for pricing and revenue optimization, master data strategy, contract management, customer service, sales team development, business process improvement, and project management.
• Identify opportunities to simplify processes, enhance commercial tools, improve sales and service effectiveness and lead subsequent improvements.
• Collaborate with IT to modernize and improve the commercial application landscape, reducing complexity and improving the end-user experience.
• Increase adoption of global business solutions, automation programs, and process improvements across the organization.
• Lead change management, communications, and training programs to improve commercial performance and organizational agility.
• Ensure alignment between commercial excellence programs and enterprise-wide process, technology, and capital investment strategies.

Qualifications:

• Bachelor's degree in Business, Engineering, Computer Science, or related field required
• 15+ years of experience in Business, Sales, Finance, IT, Sales Operations, or related functions, with a focus on business transformation, process improvement, commercial operations, or strategic execution.
• 10+ years of leadership experience managing teams and developing talent.
• Experience leading organizational transformation, process optimization, and CRM or enterprise system initiatives.
• Strong project management, problem-solving, and change leadership experience.

How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About us: 

PPG: WE PROTECT AND BEAUTIFY THE WORLD™ 

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. 

The PPG Way 2030  

We are customer champions 

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. 

We act with purpose and speed 

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.  

We are excellent operators 

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.   

We compete to win 

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. 

We are PPG proud 

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. 

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.  

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.  

If you need an adjustment due to a disability, please email [email protected]. 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. 

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.