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À propos de ce poste German Customer Support Consultant for Telecommunications Company - Athens chez speakit

speakit · Sur site · Athens, Attica, Greece

Are you fluent German speaker?

You can now work as a German Customer Support Consultant for the largest German telecommunications provider in Europe.

Apply now and live your next job experience in Greece!

As a customer service consultant in this project, your daily responsibilities will include:

  • Respond promptly to customer inquiries and concerns via phone, email, or chat
  • Resolve customer issues and complaints effectively and efficiently
  • Manage high volumes of inbound calls
  • Upsell products and services to customers when appropriate
  • Escalate customer issues to the appropriate department or manager as needed
  • Collaborate with other departments to resolve customer issues and concerns

Requirements

The role of a German Customer Support Consultant requires:

  • C2 in German & B2 in English (Written & verbal)
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Relocation to Greece (On-site & Remote options available)
  • EU Passport

Benefits

What you' ll gain:

  • Excellent monthly salary 1300 gross
  • 14 salaries per year
  • Unlimited contract
  • Performance bonus
  • Unlimited sales bonus (based on upselling)
  • Meal voucher (100-130 EUR per month )
  • Health Package
  • On-site / Remote options available
  • Complete relocation support:
    Flight to Athens
    Taxi to pick up from airport
    Airbnb for 4 weeks
    Assistance to issue hiring documents
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À propos de speakit

At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.

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