Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. 

A fantastic opportunity has presented itself for a General Manager Secure Networks Services reporting to Executive General Manager Operations Resilience and Secure Technology.

A bit about your role

As the General Manager, Secure Network Services, you will be accountable for the security, availability and resilience outcomes of some of nbn's most critical operational and technology services.

Leading trusted connectivity, enterprise and data centre networking, perimeter services and security, cyber security platforms, data centre facilities and physical security services, you will ensure these capabilities remain secure, recoverable and fit for purpose in a complex 24x7 operational environment.

You will own the engineering, operations, security posture, cyber resilience, performance and lifecycle management of services that protect and enable nbn's national workforce, enterprise services and network operations. Through strong control ownership, operational discipline and service-oriented leadership, you will provide enterprise confidence that critical technology services are secure by design, resilient by default and able to support the organisation's evolving needs.

Balancing strategic planning with operational accountability, you will influence enterprise-wide decisions that reduce risk, improve service quality and strengthen resilience.

You will lead multidisciplinary teams and strategic partners to operate and modernise critical services and platforms, deliver secure and reliable service outcomes, and create measurable business value through automation, AI-enabled operations, service modernisation and continuous improvement.

A bit about you

You are an accomplished technology leader with extensive experience leading large-scale network, infrastructure, security or technology operational service portfolios within complex enterprise environments. You bring a strong track record of managing critical production services, network or security engineering, driving platform and cyber resilience and recovery outcomes, and navigating the challenges of highly regulated or critical infrastructure industries. Your ability to engage and influence senior stakeholders enables you to build confidence, align priorities and deliver outcomes that support both operational performance and strategic objectives.

You are a collaborative and trusted leader who brings people together to navigate complex challenges and achieve shared outcomes. With sound commercial judgement, a commitment to continuous improvement and a passion for developing others, you create environments where teams are empowered to contribute and succeed. Your experience leading technology transformation, governing outsourced services and strengthening enterprise controls positions you to drive meaningful outcomes that provide & protect critical assets, enhance cyber resilience and support nbn’s purpose of keeping Australia connected.

Application Process

You may find that your experience does not match every requirement listed but, if this role has piqued your interest or resonates with where you are in your career, we encourage you to apply rather than self-select out. We are interested in transferable skills and your skills and perspective could be exactly what we would value to strengthen our team.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note that this role is a permanent opportunity and applications will close at midnight on Sunday 27 September.

To be eligible for this role, you must have full working rights in Australia.

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