By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE: To investigate and adjust complex property and casualty claims for personal, casualty, or property losses and damages, including field investigations involving bodily injury, slip/trip and fall incidents, and third-party property damage claims.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock).
• Investigates and adjusts complex property and casualty claims, including bodily injury, slip/trip and fall, and third-party property damage exposures.
• Examines claim forms and other records to determine insurance coverage and liability.
• Interviews, telephones, or corresponds with claimants, insureds, witnesses, and other involved parties regarding claims.
• Consults police, medical, employment, and other records; inspects property damage and loss locations to determine extent of liability and damages.
• Estimates cost of repair, replacement, remediation, or compensation.
• Prepares reports of findings and claim recommendations.
• Recommends litigation by legal department when warranted by claim complexity or disputed liability.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probable costs.
• Assists in preparing loss experience reports to help determine profitability and calculates adequate future rates.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.
Experience
Five (5) years of property and/or casualty claims adjusting experience or equivalent combination of education and experience required. Experience handling property damage, bodily injury, slip/trip and fall, and third-party property damage claims is preferred.
Skills & Knowledge

• Strong oral and written communication, including presentation skills.
• Strong investigative, analytical, and problem-solving skills.
• PC literate, including Microsoft Office products.
• Demonstrated commitment to timely reporting.
• Strong customer service skills.
• Strong interpersonal skills.
• Attention to detail and accuracy.
• Good time management and organizational skills.
• Ability to work independently or in a team environment.
• Ability to meet or exceed Performance Competencies.

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Physical:

• Must be able to stand and/or walk for long periods of time.
• Must be able to kneel, squat or bend.
• Must be able to work outdoors in hot and/or cold weather conditions.
• Have the ability to climb, crawl, stoop, kneel, and work overhead.
• Be able to lift/carry up to 50 pounds.
• Be able to push/pull up to 100 pounds.
• Be able to drive up to 4 hours per day.
• Must have continual use of manual dexterity.

Auditory/Visual: Hearing, vision and talking.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add to or change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $85,000-$131,000 per year. A comprehensive benefits package is offered including but not limited to medical, dental, vision, 401(k) and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. We are always accepting applications.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.