Job Description

Typical duties include but not limited to:

• Greet and engage with students, staff, and visitors at the ROCK Center.
• Assist with planning, promoting, and facilitating kindness-based programs, workshops, and events.
• Help manage event logistics, including setup, sign-in, and clean-up.
• Create social media content and assist with marketing campaigns to increase awareness of ROCK initiatives.
• Maintain organized records, program materials, and center resources.
• Conduct outreach to student organizations, classes, and campus partners.
• Provide general office support, including answering emails, scheduling, and managing calendars.
• Assist with data entry and reporting for service-learning and event participation.

Other Duties:

• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• Enrolled as a degree seeking student at Florida Gulf Coast University at the time of hire and throughout the appointment.
• Must have a minimum GPA 3.0 and be in good conduct standing with the University
• Experience or interest in event planning, customer service, or community engagement.
• Experience or interest in mindfulness, classroom management, and student leadership.
• Creativity in outreach, design, and program development.
• Must be eligible for Federal Work-Study funds.

Knowledge, Skills & Abilities:

• Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manuals related to the job tasks.
• Demonstrate the ability to respond to supervision, guidance, and direction in a positive, receptive manner and in accordance with stated policies.
• Provide quality customer service by creating a welcoming and supportive environment.
• Present a professional image in word, action, and attire.
• Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.