Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES 

• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Negotiates and enters into funeral contracts
• Handles contracts, legal documents, and collection of payments in accordance with company policies
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Arranges for the interment or cremation of human remains
• Confirms authorization to proceed with the service arrangements
• Verifies identification of the deceased and authorization for embalming
• Cares for the deceased in a respectful manner while performing a variety of tasks which may include: performing removals and transfers including lifting of deceased human remains; dressing and preparing caskets; coordinating and assisting with funeral services and visitations
• Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions
• Handles aftercare including delivery of: documentation, stationery, information on insurance, health benefits and pension and pre-arrangements for next of kin
• Handles pre-need sales where applicable. And, or ensures potential pre-need referrals are shared with Family Service Counselors
• Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Promotes and maintain a safe and healthy work environment
• Retains heritage and grows market share through active involvement with community, religious and other organizations

MINIMUM REQUIREMENTS

Education

• High School diploma or equivalent
• Completion of a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science as required by state/provincial law

Experience

• Apprentice, Funeral Director experience as required by state/provincial law
• 2 years directly related experience preferred

Certification/Licenses

• Must meet all licensing requirements required by state/province law and as prescribed by each state board
• Current state/province issued driver’s license with an acceptable driving record

Knowledge, Skills and Abilities

• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Ability to work weekends and evenings
• Detail oriented