Job Description

Overview

The Front Office Executive serves as the first point of contact for employees, visitors, clients, and vendors, ensuring a professional, welcoming, and efficient front-office experience. The role supports office administration, workplace operations, visitor management, and employee services in a large corporate environment accommodating 2000+ employees.

Your Role

Roles & Responsibilities

Reception & Visitor Management

• Manage the front desk and maintain a professional reception area.
• Welcome and assist visitors, clients, and senior leadership.
• Handle visitor registrations, access management, and meeting room coordination.
• Ensure compliance with security and visitor management protocols.
• Coordinate visitor badges and escort requirements where applicable.

Employee Support Services

• Act as the first point of contact for employee queries and workplace requests.
• Support onboarding activities, including employee access cards and workplace orientation.
• Coordinate employee courier, mail, and document handling activities.
• Assist employees with meeting room bookings and workplace facilities support.

Administrative & Facility Coordination

• Coordinate with Housekeeping, Security, Catering, and Facility Management teams.
• Monitor reception, pantry, meeting rooms, and common areas to ensure service standards.
• Raise and track facility-related service requests and escalations.
• Maintain records for visitors, courier movements, and office assets as required.

Communication & Coordination

• Manage incoming calls, emails, and general inquiries professionally.
• Coordinate with internal stakeholders and external vendors.
• Support corporate events, leadership visits, town halls, and employee engagement activities.
• Ensure prompt communication and resolution of workplace-related concerns.

Compliance & Reporting

• Maintain accurate visitor and reception records.
• Ensure adherence to company policies, safety procedures, and workplace guidelines.
• Generate periodic reports related to visitor traffic, employee requests, and service performance.

Skills & Competencies

• Excellent verbal and written communication skills.
• Professional appearance and customer-service mindset.
• Strong interpersonal and stakeholder management skills.
• Ability to handle multiple tasks in a fast-paced corporate environment.
• Good organizational and time-management skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Knowledge of visitor management and workplace systems is preferred.
• Parking Management 

About You

• Bachelor's degree in any discipline.
• 2-3 years of experience in Front Office, Administration, Hospitality, or Workplace Services.
• Experience in managing front-office operations for large corporate offices (1000+ employees) preferred.
• Key Performance Indicators (KPIs)
• Visitor satisfaction and reception experience.
• Timely resolution of employee requests.
• Compliance with visitor management procedures.
• Meeting room and workplace support efficiency.
• Service quality and stakeholder satisfaction.
• Accuracy of records and reporting.

Rewards & Benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. 

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.    

Worker Type

Job Type

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.