À propos de ce poste Food Service Worker chez Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Food Service Worker supports daily food service operations by safely preparing, assembling, and delivering meals for patients, visitors, and staff.This role helps maintain a clean, efficient, and customer-focused environment while ensuring compliance with food safety and sanitation standards.
Qualifications
Key Responsibilities
- Prepare, assemble, and deliver patient meal trays accurately and efficiently
- Set up, stock, and maintain tray line, cafeteria, and kitchen stations
- Serve food and beverages to retail customers in a friendly and timely manner
- Maintain cleanliness and sanitation of work areas, equipment, and service stations
- Clean and reset stations, equipment, and floors after meal service
- Assist with dish room operations, including use of dish machines and waste removal
- Prepare basic food items to support patient and retail meal service
- Monitor supplies and report shortages, discrepancies, or concerns to supervisors
- Support departmental goals to improve operations and customer satisfaction
- Assist with training and cross-training of team members
- Participate in scheduled meetings, trainings, and in-service sessions
Knowledge, Skills, and Abilities
- Strong customer service skills with a friendly and positive attitude
- Ability to work in a fast-paced environment and manage multiple tasks
- Ability to read menu items and communicate effectively in English
- Ability to follow HACCP, safety, and sanitation guidelines
- Ability to push carts and transport food and supplies
- Commitment to teamwork, quality service, and operational excellence
Additional Job Details (if applicable)
- High School Diploma or equivalent preferred (experience accepted in lieu of education)
- Prior food service experience preferred
- Onsite role in a hospital food service environment
- Requires standing, walking, and physical activity throughout the shift
- Exposure to kitchen equipment, cleaning products, and varying temperatures
Minimum Starting Payrate:
$18.10
Thursday and Friday with every other wknd 7:30am-4pm
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.10 - $24.36/Hourly
Grade
SF1100
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.