À propos de ce poste Food & Beverage Server chez Four Seasons
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A romantic hideaway set in a tropical paradise. A gentle ocean breeze floats up the granite hillside and into your tree-house villa, reminding you to take it slow. Whether it’s just the two of you, or the extended family, spend days lounging by your private pool and playing in the turquoise waters of Petite Anse bay, or find bliss at our hilltop Spa, before a sunset meal on a deserted beach. However paradise might look for you, we guarantee you’ll find it here.Key Responsibilities:
1. Food & Beverage Presentation and Order Management
Delight guests by offering vivid and engaging descriptions of our menu items, emphasizing the origin, fresh island ingredients, and artisanal preparation methods that reflect the Seychelles culinary heritage.
Accurately enter guest orders, including any dietary preferences or special requests, into the resort’s point-of-sales (POS) system, ensuring flawless communication with the kitchen team.
Coordinate food timings to ensure all courses are served seamlessly and maintain the highest standards of food quality and presentation.
Confirm that kitchen orders match the guest’s original request before delivering, ensuring precision and guest satisfaction.
Serve food and beverages promptly with a warm, hospitable approach that reflects Four Seasons’ renowned service standards.
2. Guest Engagement and Satisfaction
Anticipate guest needs with genuine care, offering personalized menu suggestions that highlight local flavors and signature dishes.
Proactively engage with guests to confirm satisfaction and respond swiftly and thoughtfully to any concerns or special requests.
3. Billing and Payment Processing
Efficiently and accurately close guest checks, handling cash and credit card payments in accordance with Four Seasons Resort Seychelles’ policies.
Manage voided checks and complimentary meals with integrity and adherence to resort procedures.
4. Setup and Breakdown of Dining Areas
Assist with the meticulous setup, cleaning, and resetting of tables, buffets, and food stations to maintain the resort’s impeccable standards of cleanliness and presentation.
5. Compliance with Resort Policies
Adhere strictly to Four Seasons Resort Seychelles’ Category One and Category Two Work Rules and Standards of Conduct as outlined in the company’s Impact program, ensuring a safe and respectful workplace.
6. Teamwork and Professionalism
Foster a harmonious and professional working relationship with colleagues and supervisors, contributing positively to the collaborative team environment that defines Four Seasons.
Continuous Improvement:
Contribute ideas for improving guest service, productivity, and departmental processes with management approval.
Ensure proper control and minimize waste, misuse, and breakage of supplies and equipment.
Work Environment & Schedule:
Full-time position requiring flexibility to work shifts, weekends, holidays, and emergency call-outs as needed.
Must maintain professional grooming and appearance standards.
What We Offer:
The unique opportunity to work in one of the world’s most exclusive island resorts
A supportive and collaborative work environment backed by the prestige of the Four Seasons brand
Continuous training and professional growth opportunities
Competitive salary and comprehensive benefits package
Employee discounts for stays at Four Seasons properties worldwide
Complimentary uniform cleaning and employee meals/transportation
Join us at Four Seasons Resort Seychelles, where every interaction is an opportunity to create lasting memories for our guests through exceptional service and a passion for island hospitality.
