Key Responsibilities: 

1. Food & Beverage Presentation and Order Management  

• Delight guests by offering vivid and engaging descriptions of our menu items, emphasizing the origin, fresh island ingredients, and artisanal preparation methods that reflect the Seychelles culinary heritage. 

• Accurately enter guest orders, including any dietary preferences or special requests, into the resort’s point-of-sales (POS) system, ensuring flawless communication with the kitchen team. 

• Coordinate food timings to ensure all courses are served seamlessly and maintain the highest standards of food quality and presentation. 

• Confirm that kitchen orders match the guest’s original request before delivering, ensuring precision and guest satisfaction. 

• Serve food and beverages promptly with a warm, hospitable approach that reflects Four Seasons’ renowned service standards. 

2. Guest Engagement and Satisfaction  

• Anticipate guest needs with genuine care, offering personalized menu suggestions that highlight local flavors and signature dishes. 

• Proactively engage with guests to confirm satisfaction and respond swiftly and thoughtfully to any concerns or special requests. 

3. Billing and Payment Processing  

• Efficiently and accurately close guest checks, handling cash and credit card payments in accordance with Four Seasons Resort Seychelles’ policies. 

• Manage voided checks and complimentary meals with integrity and adherence to resort procedures. 

4. Setup and Breakdown of Dining Areas  

• Assist with the meticulous setup, cleaning, and resetting of tables, buffets, and food stations to maintain the resort’s impeccable standards of cleanliness and presentation. 

5. Compliance with Resort Policies  

• Adhere strictly to Four Seasons Resort Seychelles’ Category One and Category Two Work Rules and Standards of Conduct as outlined in the company’s Impact program, ensuring a safe and respectful workplace. 

6. Teamwork and Professionalism  

• Foster a harmonious and professional working relationship with colleagues and supervisors, contributing positively to the collaborative team environment that defines Four Seasons. 

Continuous Improvement: 

• Contribute ideas for improving guest service, productivity, and departmental processes with management approval. 

• Ensure proper control and minimize waste, misuse, and breakage of supplies and equipment. 

Work Environment & Schedule: 

• Full-time position requiring flexibility to work shifts, weekends, holidays, and emergency call-outs as needed. 

• Must maintain professional grooming and appearance standards. 

What We Offer: 

• The unique opportunity to work in one of the world’s most exclusive island resorts 

• A supportive and collaborative work environment backed by the prestige of the Four Seasons brand 

• Continuous training and professional growth opportunities 

• Competitive salary and comprehensive benefits package 

• Employee discounts for stays at Four Seasons properties worldwide 

• Complimentary uniform cleaning and employee meals/transportation 

Join us at Four Seasons Resort Seychelles, where every interaction is an opportunity to create lasting memories for our guests through exceptional service and a passion for island hospitality.