À propos de ce poste Fleet Dispatcher chez Plus
About the Role
As Fleet Dispatcher, you will serve as the central operational nerve center for PlusAI's autonomous truck fleet across our primary testing hubs in Northern California (Bay Area), Texas, and international testing locations. You will manage daily dispatch operations, vehicle mission scheduling, personnel scheduling, and real-time fleet tracking across closed courses and public road test routes. Working closely with Vehicle Operators, Vehicle Operations Specialists, ops leads, safety leads, and hardware/software engineering teams, you will ensure safe, efficient, and on-time mission execution across multiple time zones. This role requires exceptional organizational skills, quick problem-solving under pressure, and a safety-first mindset.
What You'll Do
Coordinate daily vehicle and personnel schedules, travel schedules, mission assignments, and vehicle staging for autonomous truck operations in the Bay Area, Texas, and international testing locations.
Serve as the primary operational liaison between ops team, engineering teams, field support, and technicians for vehicle status and efficient mission execution.
Maintain detailed fleet and personnel insights, maximize vehicle utilization metrics, with reporting on internal tracking systems.
Be the first point of contact for testing escalations, near-misses, incidents, and mission execution issues, rigorously following safety protocols and escalations procedures.
Own engineering test plan review and vehicle testing process completion for all mission types.
Track mission progress, telemetry, and operational status across public highways and closed test facilities
Identify operational bottlenecks with solutions to strengthen operational workflows and resource allocation management.
Required Qualifications
Demonstrated ability to manage assets, scheduling, personnel, and live field operations across multiple geographical sites and time zones.
Outstanding verbal and written communication skills with proven ability to maintain composure during fast-moving operational scenarios.
Strong understanding of JIRA, Confluence, Slack, and Google Workspace for daily usage and creation of new materials.
Knowledge of DOT regulations, commercial driver Hours of Service (HOS) rules, and AV testing safety practices.
Preferred Qualifications
Experience in dispatching, fleet operations, or mission control within autonomous vehicles, commercial trucking, or high-consequence logistics operations.
Experience creating fleet management and scheduling tools.
Familiarity with dashcam / ELD systems.
Previous experience working in an agile or fast-paced startup environment.
