À propos de ce poste Financial Crime Specialist - Transaction Monitoring chez Zopa
Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The role:
As a Financial Crime Specialist, you will protect Zopa and its customers by investigating complex transaction monitoring activity, making clear and well-evidenced decisions, and escalating suspicion appropriately. You will apply sound judgement where automation is not appropriate, ensuring our controls remain effective, proportionate and customer-focused.
This role is central to how we’re evolving financial crime at Zopa. You’ll combine investigative expertise with the assurance of AI-enabled tools, challenging AI outputs, identifying control gaps and helping improve the quality and consistency of decisions across Financial Crime Operations.
Working pattern:
This is a hybrid role, with 1 day per week in the office. You’ll work 7.5-hour shifts between 8am and 8pm, Monday to Friday.
You’ll also work one full weekend every four weeks, working remotely from 9am to 5:30pm, with weekdays off in lieu.
Some bank holiday working will also be required throughout the year, with time off in lieu provided for any bank holidays worked.
A day in the life:
Investigate and make risk-based decisions
Assure AI and strengthen our controls
Deliver strong customer and operational outcomes
About you:
Desirable:
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Experience investigating complex Mule activity, linked-account networks and suspicious payment behaviour.
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Experience using AI-enabled tools to support financial crime investigations or operational decisioning.
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ACAMS, ICA or an equivalent financial crime qualification.
Our approach to AI in interviews
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
Because of that, we want to be transparent about how we think about AI use during our hiring process.
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
