What we do:

We are the UK’s largest tenant referencing and specialist lettings insurance company. With over 30 years’ experience, we’re the trusted experts for the lettings industry. We provide fast, accurate and reliable tenant references to landlords and letting agents, helping them find the very best tenants for their properties.

In the last three years alone, we’ve referenced more than a million tenants!

This is an excellent opportunity to be part of a successful, supportive and forward-thinking business.

What will I be doing?

In this role you will be responsible for reconciling and processing daily direct debits and associated reports, and carrying out all statement reconciliation, direct debit and credit card activities in line with Company procedures and guidelines.

You will handle client and customer queries efficiently, promptly and professionally, including supporting the finance telephone line by answering queries, taking payments and applying them accurately.

You will manage busy finance email inbox and will use the finance system to update information on a daily and weekly basis as required. The role also includes reconciliation of accounts, providing ad hoc analysis on request, and undertaking additional tasks and project work across the finance team as needed.

What skills and experience do I need?

You will have experience in a finance or accounts environment, with strong numerical skills, excellent attention to detail and good Excel/finance system skills. You’ll be well organised, able to manage deadlines, and a clear, professional communicator who works well as part of a team and takes pride in getting things right. You'll have a positive 'can do' attitude and someone who enjoys working in a fast-paced environment.

If you’re hard-working and motivated you’ll thrive here.

Our values - what it’s like to work with us

Our culture is built around our five core values which are at the heart of everything we do …

Empowerment for growth

• We trust you to make decisions, learn, develop and progress in your role

Innovation pioneers

• We welcome ideas to improve our service, processes and customer experience

Customer centricity

• You’ll put customers at the heart of every interaction and outcome

United as one team

• You’ll be part of a friendly, supportive and inclusive team that wins together

Accountable actions

• You’ll take ownership, keep your promises and always aim to do the right thing

If you think this sounds like the next role for you, we’d love to hear from you.

Full training will be provided.