At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

Job Description:

YOUR NEXT CHALLENGE

Responsibilities:
1. Client Relationship Management

• Build trusted relationships with HR, procurement, and executive sponsors.
• Conduct quarterly business reviews and develop strategic account plans.
• Monitor KPIs on usage, satisfaction, and workforce coverage.

2. Growth & Retention

• Identify expansion opportunities across additional products, employee segments, or legal entities.
• Support contract renewals and coordinate re-bids for public or regulated clients.
• Track and mitigate churn risks through proactive account management.

3. Cross-Functional Collaboration

• Liaise with Tender, Legal, Product, and Merchant teams to ensure solution feasibility and delivery.
• Maintain up-to-date documentation in Salesforce for forecasting and renewal management.

YOU ARE A MATCH IF...

Education:

• Bachelor’s or Master’s degree in Business, Strategy, HR, or Public Administration.

Work Experience:

• 5+ years in enterprise account management or strategic customer success.
• Background in SaaS, HR platforms, or benefits services.
• Experience with public procurement frameworks and multi-stakeholder management.

Skills & Certifications:

• Strong consultative sales, negotiation, and communication skills.
• Experience using CRM tools for pipeline and opportunity management; Salesforce knowledge is preferred.
• Good organizational skills and ability to manage multiple commercial activities simultaneously.
• Strong virtual and in-person communication capabilities.
• Proficiency in Microsoft 365 tools.
• Knowledge of full-cycle sales methodologies is considered an advantage.

Languages:
English is considered an advantage.

Working Conditions:
Hybrid working environment.

Competencies:
Enterprise Account Planning & Execution
Platform Adoption & Engagement Expansion
Renewal Forecasting & CRM Management (Salesforce)
Tender & Re-Bid Coordination
Merchant Ecosystem Oversight

Why join Pluxee?

Join an inclusive team

Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.

Turn inspiration into possibility

Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.

Make a positive impact

Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.

Grow with us

Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.