Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Major Duties and Responsibilities

• The position is based in the Facility Operations Division of General Services and focuses on general maintenance, renovations, door hardware, safety, gate maintenance, and access control.
• Provide project management for building improvement projects.
• Work is performed with considerable discretion and independent judgment in directing assigned activities and project management, and includes supervision of subordinate supervisors and labor/trade staff. 
• Plan, evaluate, and manage renovations and repairs to City properties.
• Coordinate with designers, contractors, and field staff on repair and improvement projects.
• Develop and maintain mechanical key systems and electronic access control.
• Repair doors and locks without supervision while providing training to subordinates.
• Attend Owner-Architect-Contractor meetings to provide feedback during new construction projects.
• Perform on-site inspections of various existing facilities and facilities under construction.
• Manage service requests, assign work orders, and ensure that PMs are completed.
• Hire, train, manage, and complete performance reviews for all direct reports.
• All other duties as assigned.

Knowledge, Skills & Abilities:

• Ability to read and interpret drawings, plans, and documents.
• Excellent communication skills, both oral and written.
• Excellent coordination and project management skills.
• Excellent problem-solving skills.
• Excellent customer service skills.
• Ability to plan, prioritize, and organize work.
• Ability to complete assignments with minimal supervision.
• Requires some after-hours and weekend emergency work as needed during snow & ice events, critical facility shutdowns, civil unrest, extraordinary events, etc.
• Requires a good driving record, current driver's license, and the ability to receive and maintain a City driving permit.
• Prefer excellent computer skills with proficiency in the use of Microsoft Office Suite.
• Ability to stand, walk, sit, reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl
• The employee is regularly required to lift up to 50 pounds, frequently lift up to 20 pounds, and occasionally required to lift more than 100 pounds.
• The vision requirement includes close vision, depth perception, and the ability to adjust focus.

Preferred Qualifications:

• A four-year degree in construction management and five years of construction experience is preferred.
• NC Locksmith license is preferred.
• NC State General Contractor’s license is preferred.

Minimum Qualifications:

High School Diploma/GED with seven years of construction experience

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email [email protected].

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.