JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Workplace Coordinator at JLL, you'll be the heartbeat of daily operations for your assigned property, serving as the primary on-site contact for clients and key stakeholders. This role puts you at the center of everything that makes a workplace run smoothly—from managing budgets and vendor relationships to ensuring occupants have an exceptional experience every day. You'll oversee all aspects of facility operations for a medium or small site, including accounting and finance, maintenance and operations, contract services, procurement, occupancy services, and service desk functions. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and in this role, you'll do exactly that by creating environments where people can do their best work. You'll collaborate with regional teams, implement innovative solutions to improve efficiency, and maintain the high standards that define the JLL experience. What sets JLL apart is our culture of collaboration, locally and across the globe, and as a Workplace Coordinator, you'll be an essential part of that connected network, ensuring your site operates in full compliance with service agreements while continuously identifying opportunities for improvement.

What your day-to-day will look like:

• Serve as the primary on-site point of contact for clients, occupants, and vendors, managing relationships to ensure seamless service delivery and high satisfaction levels across all stakeholder groups
• Develop and execute the annual Site Operations Plan, including local priorities, projects, timelines and deliverables, while participating actively in integrated facilities management meetings and forums
• Oversee site-level budget development, forecasting, expense tracking and financial reporting in collaboration with regional finance teams, ensuring all expenditures are properly authorized and documented
• Source, contract and manage Tier Two and Tier Three service providers, measuring vendor performance against defined success criteria and ensuring timely, accurate invoice processing and payment
• Coordinate all facilities management services including maintenance programs, work order management, cleaning services, waste and recycling, pest control, and building infrastructure operations to maintain safe, functional environments
• Execute reception services, office supplies management, shipping and receiving, mail distribution, and occupancy services that create positive experiences for employees and visitors
• Maintain accurate space management data and support tactical occupancy planning to align short-term space solutions with business requirements and real estate strategy
• Lead small-scale project management for moves, adds and changes under $250K, as well as infrastructure renewal projects, ensuring compliance with budget, schedule and scope requirements
• Implement and monitor security operations, fire life safety systems, key card management programs, and emergency response plans in full compliance with local regulations and Microsoft security requirements

Required qualifications:

• Bachelor's degree in Business Administration, Engineering, Architecture or related field
• 2-4 years of experience in facilities management, property management, hospitality or related field, with demonstrated expertise managing both soft and hard services in corporate office environments
• Proven ability to manage vendor relationships for specialized services and ensure consistent service quality and contract compliance
• Strong budget management and financial skills, including experience developing forecasts, tracking expenses and reporting against financial targets
• Knowledge of local occupational health and safety requirements and ability to implement compliant safety programs
• Advanced English proficiency
• Excellent relationship management and communication skills with ability to engage effectively with diverse stakeholder groups

Preferred qualifications:

• MBA or Project Management certification
• Experience working in the technology industry or supporting technology company operations
• Project management experience including planning, execution and stakeholder coordination
• Knowledge of environmental sustainability practices and experience implementing energy, water and waste reduction programs
• Familiarity with integrated workplace management systems and facilities management software platforms

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a [email protected]. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.