Shift: Monday - Friday 4PM - 12:30AM

Responsible for providing support and supervision over multiple locations while partnering with service providers to deliver exemplary customer service to our clients.

ESSENTIAL FUNCTIONS

Daily job responsibilities/functions to include, but not limited to:

• Visits/Inspects all building on a rotating basis to ensure cleaning is up to City Wide standards
• Communicates policies and procedures to in-house employees and Independent Contractors (IC)
• Conducts proper safety training to in-house employees and ICs
• Trains on proper cleaning techniques to in-house employees
• Partners with ICs to train on City Wide cleaning techniques
• Act as a liaison between Independent Contractor and FSM
• Adheres to the Client Complaint Policy (physically verify, when possible)
• Reports to FSM details of nightly inspections
• Verifies all building checklists are being followed
• Sends nightly report to FSM and operations team recapping areas of opportunity, employee issues, etc.
• Maintains location of key box
• Supports New Starts
• Partners with Independent Contractor crews and conducts random building inspections
• Communicates any building maintenance issues to the FSM
• Identifies NBJS (non-basic janitorial services) opportunities and reports them to FSM
• Reminds current with online training
• Travel required
• Uses timekeeping system to record hours
• Reports any work-related injuries

Requirements

Education

• High School Diploma or equivalent

Qualifications

• Minimum 6 months or prior management experience
• Minimum 2-3 years of related experience
• Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet

Knowledge, Skills, and Abilities

• Professionalism
• Having a sense of urgency
• Task completion on assigned projects or job functions
• Effective communication