JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Coordinator – JLL

What this job involves:

The Operations Coordinator will provide support to the Senior Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved. This position offers an excellent opportunity to contribute to JLL's operational excellence while developing professional skills in facilities management within a dynamic retail/office environment.

What your day-to-day will look like:

• Act as a single point of contact for a client retail/office site or group of sites
• Conduct daily walkthroughs to ensure clean and organized office environments
• Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
• Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion
• Complete room setup and take down of furniture and audio/visual equipment for meetings, training, and special events
• Manage mailroom operations including mail and courier services, ensuring efficient processing and distribution
• Provide reception and guest support, office supplies and equipment maintenance, landlord relations and management of building access passes
• Coordinate logistics and warehouse support management activities
• Maintain and propose emergency response plans including evacuation and implementation of after-hours emergency response

Required Qualifications:

• 1 to 3 years of experience in facilities, property management, hospitality, logistics, warehouse support management or related field
• Strong mailroom operations experience
• Excellent communication, organization and problem solving skills
• Ability to work independently with little supervision and effectively deal with stressful situations
• Proficiency in a range of information technology tools and platforms
• Self-motivated; confident, energetic and flexible

Preferred Qualifications:

• Knowledge of local occupational health and safety requirements
• Understanding of critical facilities and vendor management for specialized services
• Basic technical knowledge of property systems (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system)
• Experience with finance and purchasing tasks
• Proven ability to deliver exceptional quality of service

Location:

Charlotte, NC

Work Shift:

Monday to Friday, 8:00 AM to 5:00 PM

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.