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GENERAL FUNCTION: EWS departmental subject matter expert that leads the strategic development and implementation of assigned conceptual work efforts and/or complex programs that consist of multiple interrelated data driven streams of information resulting in a shared goal or outcome. Responsible to ensure all work efforts support the strategic objectives of Fifth Third Bancorp, EWS and line of business goals. Responsible for leading scope development, risk analysis, sourcing, scheduling, sequencing and assembling appropriate resources to meet all requirements efficiently and effectively. The successful candidate will possess highly skilled consulting capabilities and exceptional ability to synthesize vast quantities of information from multiple sources into succinct reports ultimately possessing the skill to present the strategic outcome to executives. They will be the primary liaison with the internal LOB customers and stakeholders on behalf of the EWS department to communicate in formation and future workflow

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Builds and maintains strategic alliances, both within and outside the organization, to effectively influence and direct others to achieve business solutions. Interfaces with internal and external resources to bring best practices and exchange information. Collaborates with cross functional teams to develop and implement comprehensive solutions.
• Manages and directs 3rd party resources and teams to meet objectives of complex, cross-organizational, and/or strategic programs.
• Collaborates and acts as primary integrator across EWS teams such as Real Estate Manager, Relationship Managers, Property Portfolio Manager, Design and Security Bancorp support groups such as Sourcing and Technology to deliver turn-key solutions within defined initiative parameters.
• Identifies key stakeholders & gains active participation; maintains multi-functional team relationships.
• Assesses the impacts of the scope and organizational change of the combined projects throughout the timeline of the program, including implementation of outcomes, training and communication.
• Develops project management controls for spanning complex multi-departmental boundaries.
• Monitors program financial performance to maintain the quality of services, deliverables and content within proposed budget; verifies compliance with corporate financial practices.
• Actively manages the preparation of the program budget.
• Identifies and negotiates overall schedules and resources required to meet program objectives.
• Organizes and leads program operations through the use of methodologies approved by the enterprise.
• Evaluates and reports progress in terms of quality, financial and performance metrics.
• Manages scope change, communications, issues and risks, and organizational change across interrelated projects to meet all project and program objectives.
• Provides matrixed direction and leadership to all project team participants.
• Identifies, establishes, and communicates overall objectives, priorities, and deadlines of interrelated projects. Leads a cross-functional team of professionals to accomplish overall program goals and strategies.
• Guides and performs the duties of the supplier management role for all 3rd party service providers performing built work services including monitoring, measuring and holding 3rd party providers accountable to deliver on KPI's.
• Ensure strict adherence to the Communication Plan and Project Playbook to maintain a consistent delivery of projects.
• Presents holistic solutions to senior line of business leaders and executives.

SUPERVISORY RESPONSIBILITIES: Leads third party consultants and service providers against stated Key Performance Indicators, critical path schedule review, sourcing strategy, program priorities, communication plan and documented process adherence.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

• Minimum 7 years consulting and leading cross functional professional services teams.
• Knowledge and/or experience of construction ways and means, facilities management and/or corporate real estate would be a significant asset.
• BA/BS degree required or equivalent experience.
• Exceptional financial, analytical, negotiating, problem solving and influencing skills are essential.
• Ability to synthesize information from multiple sources into succinct, user friendly information packets is essential.
• Proven ability to plan and manage multiple initiatives within a program simultaneously.
• Ability to establish and maintain strong positive relationships on recurring basis.
• Strong ability to estimate all commercial project types and contribute to overall department savings targets.
• Exceptional presentation and communication skills with high degree of "stage presence".
• Strong analytical and problem-solving abilities.
• Champions change and maintain awareness of changing demands to respond accordingly; challenges current and proposed processes; embraces change and encourages its acceptance.
• Leverages differences and fosters an inclusive environment to achieve better business results.
• Healthy curiosity to seek out best practices and ability to translate into applicability for Fifth Third Bank.
• Exceptional interpersonal skills as well as verbal and written communication and presentation skills.
• Advanced capabilities of Microsoft Office software, including Project, OneNote, Word, Excel, Power Point, and Visio with heavy use in Project and Power Point.

WORKING CONDITIONS:

• Normal office environment with little exposure to dust, noise, temperature and the like.
• Extended viewing of CRT screen.
• Client facing recurrently.
• Overnight travel frequently required.

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At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.