ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist employees, temporary staff, contractors, and vendors with event-day check-in and check-out procedures.

• Verify employee credentials, event accreditations, and access permissions as required.

• Support Human Resources with staffing logistics and workforce coordination.

• Help direct employees, temporary workers, vendors, and NPO groups to assign work locations.

• Assist with employee meal distribution and break coordination.

• Launder, organize, distribute, and collect employee uniforms and equipment.

• Maintain organized check-in areas and employee service stations.

• Provide excellent customer service while assisting employees and guests with questions or concerns.

• Ensure all associates are following venue safety protocols and company policies.

• Assist with setup and breakdown of employee check-in areas and HR stations.

• Accurately communicate event updates, scheduling changes, and operational information to staff.

• Support additional event-day duties as assigned by Human Resources or Operations leadership.

PREFERRED QUALIFICATIONS:

• Must be at least 18 years of age.

• Previous experience in customer service, event operations, hospitality, HR support, or staffing coordination preferred.

• Strong interpersonal and communication skills.

• Ability to work effectively in a fast-paced, high-volume environment.

• Comfortable interacting with diverse groups of employees, vendors, and guests.

• Ability to remain calm and professional under pressure.

• Strong attention to detail and organizational skills.

• Ability to follow directions and work independently when needed.

• Basic computer and tablet proficiency preferred.

• Reliable transportation to and from the venue.