ETF Product Manager / Product Development

Role Purpose

The ETF Product Manager is responsible for driving the development, expansion and adoption of  our ETF capabilities in APAC.  The role combines a deep ETF subject-matter expertise, product ownership, client engagement and cross-functional delivery to translate market, client and operational requirements into scalable platform capabilities.

Key Responsibilities

• Product roadmap ownership: Own and maintain the APAC ETF product development roadmap, with primary responsibility for the APAC remit of the iETF platform.
• Demand management and prioritisation: Manage the regional demand pipeline and support prioritisation of investment funding based on strategic value, client impact, risk and delivery capacity.
• Requirements and solution design: Gather, challenge and translate complex requirements into clear platform features, operating models and implementation plans.
• Release delivery: Coordinate work sequencing, business testing, release readiness, go-live approvals and post-implementation support with relevant business teams.
• Client and market engagement: Lead or participate in client engagements, industry events and working groups, representing the organisation’s ETF product and platform capabilities.
• Market intelligence: Identify market, regulatory and competitor trends and convert insights into product strategy, roadmap priorities and commercial opportunities.
• Business adoption: Drive awareness, training and adoption of ETF functionality across APAC.
• Operational resilience: Build effective knowledge transfer and product-champion capability within Operations to reduce key-person dependency and strengthen first-line support for business-as-usual queries.

Key Stakeholders

• ETF clients and strategic prospects
• Technology and platform delivery teams
• Global Delivery and regional Operations teams
• ETF Product Owners across, APAC
• Sales, Relationship Management and Client Service teams
• Risk, Compliance, Legal and other control functions
• Industry bodies, exchanges and market infrastructure providers

Experience and Qualifications

• Significant experience in ETFs, asset servicing, investment management, custody, fund administration or financial-market infrastructure.
• Demonstrated product management or product ownership experience, including roadmap development, demand management and investment prioritisation.
• Strong track record of engaging complex institutional clients and translating business needs into practical platform solutions.
• Experience designing or enhancing ETF operating models, workflows and technology-enabled services.
• Proven delivery experience across requirements gathering, testing, release planning, implementation and business adoption.
• Working knowledge of ETF primary-market processes, fund operations, servicing models and the broader competitive landscape.
• Experience working across regions and coordinating diverse business, operations and technology stakeholders.

Skills and Capabilities

• Deep ETF product and operating-model expertise
• Commercial, client-focused and relationship-oriented mindset
• Strategic planning and market analysis
• Product roadmap and portfolio prioritisation
• Requirements definition and solution design
• Strong stakeholder management and influencing skills
• Clear executive communication and presentation skills
• Structured delivery, judgement and problem-solving
• Ability to operate effectively in a global, matrixed environment

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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