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Job Title: ESC Ambassador

HRS Title: Student Administrative Support II

Department: Educational Success Center

Job Location: Swenson Hall 1025, other campus locations

Pay Rate/Hour: $12.00

Approximate Hours/Week: 4-15

Anticipated Length of Employment: Semester, renewable

Primary Supervisor: Trish Allen

Job Summary: Student administrative staff will assist the Educational Success Center and Disability Support Services with its general function and operations. General responsibilities include but are not limited to supporting new first-year students through mentoring, maintenance of Navigate usage, assistance in managing the tutoring programs, and outreach and marketing of the services of the Educational Success Center and Disability Support Services

Responsibilities: 

• Mentor a cohort of new incoming students of up to 50 students through established program Mentor Collective* at a minimum of four times per semester
• Complete training to become a study skills tutor and support students as needed in enhancing academic skill building
• Assist with projects of the Educational Success Center
• File paperwork
• Utilize Navigate to maintain and report on appointments, track student time, maintenance of the student app, and monitor appointment data as assigned.
• Develop signage and marketing material using Canva, Microsoft Office, Adobe Photoshop, or other preferred tool
• Assist with responding to inquiries and triaging students the Educational Success Center receives via physical drop-ins, email, or phone call
• Maintain data for tutoring programs
• Participate in trainings and other staff meetings as assigned
• Assist with projects and operations of EAB Navigate
• Other duties as assigned

Minimum Qualifications: 

• Be in good academic standing
• Completion of one semester at UWS by Fall 2026

Preferred Qualifications: 

• Some experience using Canva or other design space

*Mentor Collective is a texting-based platform offered to all new incoming first-year students that will pair them with a paid ESC Employee who will serve as mentors as part of their first year experience. We anticipate that the majority of students will likely be successful with standard monthly outreach; select students may require additional outreach throughout the year.

Eligibility: To be eligible for student employment during the Academic Year, a student must be enrolled at least half time at UW-Superior for the current semester.

Notice to New Employees: Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

About University of Wisconsin-Superior Student Employment

Mission Statement UW-Superior Career Services, in partnership with faculty, staff and employers, provides students and alumni with opportunities and resources to identify career goals and develop life-long career management skills. Vision Statement UW-Superior Career Services strives to be a recognized and valued service to the students, alumni, university and community as the premier provider of career development expertise and programming.

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UW-Superior, A Superior Place:

The University will not reveal the identities of applicants who request confidentiality in writing, except that the identities of ‘final candidates’ must be revealed upon request. According to the Attorney General, ‘final candidates’ under Wisconsin law means the five candidates who are considered most qualified for the position. See Wis. Stat. Sec. 19.36(7)(a).

Employment will require a criminal background check, and if you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment. The University reserves the right to check references with notice given to the candidates at the appropriate time in the process.

Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

For UW-Superior campus safety information and crime statistics, review the Annual Security Report or contact the University Police Department Safety at 715-394-8114 for a printed copy.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.