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À propos de ce poste ERP Delivery Manager chez Optimiza

Optimiza · Sur site · Amman, Amman Governorate, Jordan

We are seeking an ERP Delivery Manager with strong hands-on Oracle ERP experience and a proven record of delivering large-scale, complex transformation programs. The successful candidate must translate contractual scope and business requirements into executable delivery plans, lead functional and technical teams, manage third-party vendors, and take ownership of delivery through go-live and stabilization.

This role requires active involvement in solution reviews, delivery challenges, issue resolution, and project recovery, supported by sound technical and functional judgment.

Key Responsibilities

  • Lead large-scale Oracle ERP programs involving multiple entities, locations, workstreams, vendors, and complex business requirements.
  • Translate contracts, proposals, statements of work, and business requirements into detailed execution plans, work packages, deliverables, milestones, and acceptance criteria.
  • Maintain traceability between contracted scope, approved requirements, assigned tasks, delivered solutions, test results, and client acceptance.
  • Apply hands-on Oracle ERP experience to challenge solution designs, assess delivery estimates, identify gaps, and guide teams toward practical solutions.
  • Lead functional and technical track leaders, assigning clear responsibilities and holding teams accountable for delivery commitments and quality.
  • Manage third-party vendors and subcontractors, including scope alignment, delivery plans, dependencies, deliverable reviews, performance, and escalations.
  • Establish an integrated program plan covering internal teams, client activities, and third-party commitments.
  • Validate progress against completed deliverables and acceptance evidence, identify slippage early, and implement corrective actions.
  • Take ownership of troubled projects by assessing root causes, establishing recovery plans, and driving execution against measurable targets.
  • Govern cross-functional business processes and resolve gaps between workstreams, systems, and organizational responsibilities.
  • Oversee configuration, development, interfaces, data migration, testing, deployment, and operational readiness.
  • Ensure realistic go-live decisions through readiness assessments, reconciliations, business acceptance, cutover rehearsals, and support preparation.
  • Control scope changes, assess their impact on cost and timelines, and secure approvals before additional work is committed.
  • Manage project budgets, resource allocation, capacity, utilization, and delivery profitability.
  • Lead client delivery meetings and steering committee discussions, presenting clear decisions, risks, dependencies, and required actions.
  • Coordinate with PMO to maintain reliable plans, risk and issue registers, decision logs, and executive reporting.
  • Oversee hypercare and transition to support, ensuring critical issues are resolved and contractual service obligations are met.
  • Support presales by validating delivery feasibility, scope assumptions, estimates, schedules, resource plans, and third-party dependencies.

Develop team capability through coaching, knowledge transfer, performance feedback, and consistent delivery standards

Requirements

  • Minimum 15 years of relevant ERP experience, including substantial hands-on Oracle implementation experience before progressing into delivery leadership.
  • Proven experience leading large-scale, multi-entity Oracle ERP programs from planning through go-live and stabilization.
  • Strong implementation experience with Oracle Fusion Cloud and/or Oracle E-Business Suite, with practical depth in one or more functional or technical tracks.
  • Demonstrated ability to manage cross-functional delivery across Finance, Supply Chain, HCM, and technical workstreams.
  • Proven experience managing third-party vendors, subcontractors, and delivery dependencies within a shared program.
  • Strong experience translating contractual scope into execution plans and maintaining control over requirements, deliverables, and acceptance.
  • Demonstrated success recovering delayed or underperforming projects and resolving complex delivery issues.
  • Experience managing project financials, commercial commitments, resource planning, and change requests.
  • Experience working within a system integrator or consulting organization and managing senior client stakeholders.
  • Bachelor’s degree in Information Systems, Computer Science, Engineering, Business Administration, or a related discipline.
  • PMP certification is preferred.

Relevant Oracle certifications are preferred

  • Hands-on Oracle ERP delivery expertise.
  • Large-scale program leadership and execution.
  • Scope mapping and requirements traceability.
  • Third-party and subcontractor management.
  • Solution assessment and practical problem-solving.
  • Project recovery and escalation management.
  • Financial control and commercial awareness.
  • Resource leadership and performance accountability.
  • Quality assurance, acceptance, and go-live readiness.
  • Executive communication and client management.

Benefits

Annual Salary Raise

Bonus

Medical Insurance

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À propos de Optimiza

Optimiza is a leading, regional Systems Integration and Digital Transformation Solutions platform that supports its clients’ pursuit of operational excellence and profitability. With over 42 years of operational experience, hundreds of projects delivered, and intellectual capital that spans multiple industry sectors, Optimiza’s team of over 400 experts is fully capable of integrating and delivering innovative consulting, business, and technology solutions with a commitment to excellence and client satisfaction.

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