Key Responsibilities

• Provide day‑to‑day leadership for Environmental Services staff, including Service Assistant I, II, and III team members.

• Offer interim supervision in the absence of the department Supervisor.

• Ensure compliance with departmental policies, procedures, safety requirements, and cleaning standards.

• Communicate operational updates effectively across shifts.

• Adjust daily staffing and assignments to ensure adequate coverage.

• Inspect assigned areas to ensure cleanliness and adherence to schedules.

• Respond promptly to requests, service calls, and Environmental Services texts.

• Perform daily environmental rounds—including weekends and holidays.

• Submit and follow up on maintenance work orders as needed.

• Assist with training, orientation, and coaching of new and existing team members.

• Support quality control and preventative maintenance initiatives.

• Maintain clean and organized EVS closets, service carts, equipment, and soiled rooms.

• Complete daily shift reports and maintain strong customer service relationships across the hospital.

Required Qualifications

• High school diploma or equivalent.

• Two years of housekeeping or environmental services experience required.

• Equivalent combinations of education and experience may be considered.

• Ability to read, write, and communicate in English.

• Ability to lift and walk with up to 40 lbs and work on your feet throughout the shift.

• Intermediate computer skills.

• Strong interpersonal, communication, and customer service skills.

Skills & Competencies

• Knowledge of hospital cleaning standards, procedures, and workflows.

• Ability to maintain confidentiality, especially concerning patient information.

• Excellent organizational skills with the ability to prioritize and adjust to changing needs.

• Leadership abilities with a focus on teamwork, motivation, and service excellence.

Working Conditions

• Prolonged standing, walking, and lifting required.

• Potential exposure to infectious diseases—proper precautions and PPE provided.

• Must maintain professional appearance and be prepared to work upon arrival.

Why Join Us?

At Union Hospital – Cecil Campus, you’ll be part of a team that makes a meaningful impact every day. Your leadership ensures a clean, safe, and healing environment for every patient and visitor we serve.