JOB SUMMARY

Responsible for the implementation and maintenance of secure, scalable systems for managing user and machine identities and access, primarily in a single specialized domain such as identity governance, privileged access management, or user authentication. Oversees account provisioning, access control policies, or integration of authentication mechanisms within their domain area while ensuring continuous monitoring and compliance. Contributes to efficient user management practices and cross-functional initiatives to proactively prevent unauthorized access.

ESSENTIAL FUNCTIONS

• Implement and maintain IAM solutions, including authentication, authorization, privileged access management, and identity governance, ensuring reliability, scalability, and compliance.
• Apply established policies and procedures to administer user and privileged access, ensuring compliance with best practices, including zero trust and least privilege models.
• Collaborate with team members to share information, interpret requirements, and resolve issues related to identity and access management.
• Contribute to the continuous improvement of IAM processes, systems, or products by identifying and implementing enhancements that positively impact job area performance.
• Monitor access controls and respond to access-related security incidents, performing initial analysis and recommending system adjustments or enhancements to improve job area effectiveness.
• Develop and update technical documentation to support ongoing IAM operations and ensure knowledge transfer across teams and follow robust DevOps processes.

ADDITIONAL RESPONSIBILITIES

• ORGANIZATIONAL IMPACT: Works to achieve operational objectives within job area with direct impact on job area results. Sets objectives for own job area to meet the objectives or goals of projects and assignments. May contribute to technical results on larger, moderately complex projects, products, or systems.
• INNOVATION & COMPLEXITY: Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of job area. Implements and executes on technical initiatives and solutions. Problems and issues faced are general, and may require understanding of broader set of issues but typically are not complex. Problems may require understanding of other job areas. Problems are typically solved through drawing from prior experiences, with analysis of the issue.
• COMMUNICATION & INFLUENCE: Communicates with contacts typically within job area on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement. May work to influence parties within own job area at an operational level.

QUALIFICATIONS

Education - Required

• Bachelor’s Degree in a science, technology, engineering, or math discipline

Experience - Required

• 3 years related work experience.

Knowledge, Skills and Abilities - Required

• Strong problem-solving and analytical abilities.
• Excellent communication skills for technical and non-technical audiences.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to write clear, concise technical and process documentation.

Licenses and Certifications - Preferred

• MCSA - Microsoft Certified Solutions Associate - Microsoft Upon Hire
• EPIC Certification - Epic Systems Upon Hire

VALUES AND HABITS

Put People First​

• Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
• Build relationships: Build belonging, empathy, and collaboration.
• Engage with grace: Assume positive intent and share your perspective thoughtfully.
• Create moments: Affirm and acknowledge the contributions and efforts of others. ​

Do What's Right​

• Do What’s Right: Focus on how we work most effectively to get the best results.
• Prioritize What Matters: Clarify what’s most critical and why.​
• Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
• Act with integrity: Behave ethically and honestly in all interactions and business practices.

Pursue Excellence​

• Pursue Excellence: Focus on learning and growth. ​
• Look and Listen: Explore new ways of working and stay curious by learning from others.
• Innovate with Intent: Try new ideas that support organizational priorities.
• Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.