Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Job Summary
The Key Account Manager is responsible for managing and growing relationships with strategically important clients. This role involves developing account plans, identifying sales opportunities, and ensuring the delivery of high-quality service. The Key Account Manager acts as the main point of contact for key clients and works to ensure their satisfaction and loyalty.
This job profile is intended for experienced professionals who apply practical knowledge of a job area and work independently with general supervision.

This job and its associated grade are specifically aligned with roles that have the following scope of responsibility: Small, Medium, Large organization.

Key Responsibilities
Build and maintain strong relationships with key clients.
Develop and execute strategic account plans.
Identify upselling and cross-selling opportunities.
Coordinate with internal teams to deliver tailored solutions.
Monitor account performance and customer satisfaction.
Prepare reports on account status and market trends.
Resolve client issues and ensure timely delivery of services.
Skills & Qualifications
Typically a University degree (or equivalent work experience) and at least of 3-4 years of relevant experience (or equivalent skills) are minimally required to carry out the role.

Proven experience in account management or sales.
Strong interpersonal and negotiation skills.
Ability to manage multiple accounts and priorities.
Proficiency in CRM software.
Strategic thinking and problem-solving abilities.

What we offer you

Convênio médico, odontológico e seguro de vida.
Vale alimentação e refeição no local.
Vale transporte e/ou fretado.
Programa de bem-estar e Gympass.
Participação nos Lucros e Resultados (PLR).
Previdência privada.
Ampla variedade de oportunidades de aprendizado.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
 

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.