Position Overview

We are looking for a London-based GSOC Analyst to be embedded at a Global Technology & Entertainment Company. 

The Analyst will be responsible for supporting our Client's GSOC through continuous monitoring, assessment, and response to incidents that may impact their people, operations, assets, travelers, and business continuity. This role manages the end-to-end lifecycle of critical events, including natural disasters, significant accidents, severe weather, geopolitical developments, and other emerging global threats.

The GSOC Analyst is responsible for conducting real-time threat monitoring, triaging critical alerts, and coordinating timely incident communications through established platforms and protocols. This role ensures accurate situational awareness, timely stakeholder notification, and effective operational support during evolving incidents to help maintain organizational resilience and informed decision-making.

This is a full-time hybrid position operating during normal business hours, Monday through Friday, requiring three days per week in the client’s London office and two days working remotely.

Essential Job Functions

• Monitor real-time global events and emerging risks using approved monitoring platforms, with a primary emphasis on Everbridge.
• Apply established reporting protocols to assess incident reportability, determine severity levels, and execute appropriate escalation procedures.
• Create, update, and close incident records in a timely and accurate manner, ensuring clear communication to all relevant stakeholders.
• Conduct real-time threat monitoring and triage critical alerts to assess potential impacts to Client's personnel, operations, assets, and travelers.
• Provide timely status updates, follow-up communications, and incident notifications to requesting individuals and key stakeholders.
• Develop Intelligence Insight Reports through research and analysis of risk trends to support informed operational decision-making.
• Activate, coordinate, and support Incident Management Teams (IMTs) during crisis management events and response calls.
• Contribute to operational briefings, critical event reporting outputs, and data and metrics tracking efforts.
• Conduct social media monitoring and open-source analysis to identify emerging threats, changing trends, and potential operational impacts.
• Provide risk intelligence support for crisis management, enterprise risk management, and geopolitical risk assessments.
• Produce clear, actionable reports, briefings, and presentations that reduce uncertainty and support effective decision-making during critical events.