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Job Posting Title:

Location:

Additional Posting Details:

Monday - Friday

8:00 am - 5:00 pm

Job Description:

Duties/Responsibilities

• Provides regular status reports to management as required.
• Attends meetings as required, and participates on committees as directed. Participates in customer discussion offering suggestions and recommendations.
• Maintains a positive image when dealing with deadlines and demanding, highly stressful situations 
• Maintains professional growth and development through seminars, workshops, and professional affiliations to maintain certification/licensure, and/or keep abreast of latest trends in field of expertise.
• Ensures department documentation is at current levels.
• Adheres to policies, procedures, standards and methodology pertaining to Governance, Change Management, Project Management, Incident Management, System Access and Security
• Maintains certification in applicable Epic module(s)
• Maintains awareness and expertise as the Epic system architecture is changed over time to include but not limited to upgrade and special update documentation.
• Analyzes Level 1 and 2 customer-reported problems to determine corrective action and provides timely feedback. 
• Preforms application and integrated testing for the assigned module(s).
• Participates in discovery sessions to identify the operational needs of the organization.

• Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs.
• Identifies the most appropriate methods for build.
• Performs validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects.
• Works independently in all areas of assigned application.
• Builds and maintains Reporting Workbench reports.
• Understands and can analyze ancillary Epic workflows.
• Supports integration with 3rd party applications, when applicable.

Required Skills/Abilities

• Bachelor Degree or commensurate healthcare required, applicable Master’s Degree is desirable.
• Minimum of 4 years of related experience in a hospital and/or hospital-based clinic environment is helpful.  An equivalent combination of education and experience may be considered.
• Applicable Epic certification must be current or obtained within 9 months of employment.
• A minimum of 3 years’ previous experience in the build, training, and support of the Epic Systems electronic health record suite is required. 
• Epic Resolute Hospital Billing or Epic Resolute Professional Billing or Epic Claims/Remittance, Epic Reporting Workbench
• Epic Training (TED 200)

Working Environment

• Working Conditions:  Inside
• Working Position:      Sitting
• Physical Demands:     Light
• Physical Requirements:    Repetitive Movement
• An Individual in this position will be required to lift or carry weight in this group: Up to 10lbs
• Sensory/Communicative activities essential to the performance of this position:  Feeling, Hearing, Seeing, Speaking
• An Individual in this position will be exposed to: Inside environment